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USB Device Not Recognized

Discussion in 'Android Devices' started by Nickelking, Aug 18, 2010.

  1. Nickelking

    Nickelking Newbie
    Thread Starter

    That's the error win 7 gives me when I plug in my Hero (cdma, not sprint, running zen-EXP-0.9.6.2 update 2) it won't let me do anything with the phone via the computer.

    I've tried changing sd cards to no avail, tried changing roms, but the phone wouldn't finish booting with any other rom that I have, (or even a reinstall of the currently used rom) I don't have any previous nandroid backups. (I swear I made them! but they weren't found!)

    Anybody have any ideas? I'm at a loss as to what even happened here unless it was a malicious program.

    Thanks for any help you might have.
     


  2. Nickelking

    Nickelking Newbie
    Thread Starter

    To make it a tad odder I've gotten to the point where it says all the drivers are installed properly, then it gives me the error. (still can't boot with anything other than the nandroid made just before trying to switch roms.)

    and there's still no recognition of the sd card on the computer.
     
  3. ccapasso

    ccapasso Android Expert

    Not sure what ROM you have on the phone, or even what drivers you used before, but my suggestion would be to install pdaNet on your computer. I have done this every single time, and no matter what ROM I'm using, as long as pdaNet is installed, I have the correct drivers.
     
    Nickelking likes this.
  4. tannerw_2010

    tannerw_2010 Member

    Try re-installing the exact same drivers in device manager, the exact same thing happened to me and that fixed the problem. Also using Windows 7
     
    Nickelking likes this.
  5. Nickelking

    Nickelking Newbie
    Thread Starter

    Thanks for the advice ccapasso I'm running zen-EXP-0.9.6.2 update 2, sadly PdaNet didn't solve my problem, but I assume that's only because I didn't use it as a preventative measure. I just tried reinstalling the drivers, that was a no go unfortunately. thanks for the suggestions, anybody have any more?
     
  6. Nickelking

    Nickelking Newbie
    Thread Starter

    Fixed it! turns out it was a faulty USB cable (2 actually as the one I used to see if it was the cable before was faulty.) Thanks again for the help!
     
  7. Oddly enough, I just began receiving the very same error message today. This is despite the fact that for all of the past nine months, including heavy drive use this past week, it all worked flawlessly. I use Windows Vista Ultimate 64-bit.

    EDIT: Ha, what do you know? I jammed the loose end of the USB wire insulation cover back into the mini-USB end, and it all suddenly began working.
     
  8. Nickelking

    Nickelking Newbie
    Thread Starter

    Heh, gotta love when brute force actually works!
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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