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Support USB Device Not Recognized

Discussion in 'Android Devices' started by Vehtemas, Sep 10, 2011.

  1. Vehtemas

    Vehtemas Android Expert
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    What the hell is the issue?

    I have restarted the PC, verified the port works and installed the Motorola 64 bit universal drivers...

    The Bionic refuses to be recognized so I cannot root this thing...

    Is there something wrong or something I am forgetting?
     

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  2. marine one

    marine one Well-Known Member
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    Are you using the USB cable that came with the Bionic? I was told by the guy who sold me mine at Costco that the drivers will be installed on your computer via the new cable. Mine worked first time.
     
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  3. OutOfPhase

    OutOfPhase Premium Member
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  4. Vehtemas

    Vehtemas Android Expert
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    Absolutely weird but that worked... Don't know why the cable would matter but that did it.
     
  5. marine one

    marine one Well-Known Member
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    Cool. The guy at the Costco kiosk said to use the cable supplied with the phone for connecting the first time because it would load the needed drivers. I found that odd, but it sounds like he knew what he was talking about. I'm not surprised though, because he was very knowledgeable and it was a first class experience from start to finish.
     
  6. Ellipse

    Ellipse Lurker
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    So what is so different about the cable that comes with the Bionic. This could be a very important issue.

    I am having this issue, but it started working with a normal cable. However, it is no longer working with that cable.

    Drivers should not be in the cable, either. They are stored on the device as well as downloadable from Motorola, I believe.
     
  7. Underwater Mik

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    I'm having the same issue. I just bought a retractable micro usb cable from Monoprice, and the Bionic refuses to charge or be recognized on my work computer. The drivers cannot be "in the cable" -- plus, I downloaded and installed the Moto Mobility drivers before I ever plugged in -- so there must be something non-standard about the pinouts or voltage in the Bionic's usb implementation.
     
  8. Vehtemas

    Vehtemas Android Expert
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    Not really, it IS possible there is a very small microchip with flash drivers that somehow integrate with the information on the device, no?

    Or am I talking out of my ass haha
     
  9. HotDawg

    HotDawg Android Enthusiast
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    Sigh. I have so many USB cords on my desk I'm not even 100% sure which one came with the darn thing.
     

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