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Support usb not connecting to laptop

Discussion in 'Android Devices' started by andonakis, Nov 6, 2010.

  1. andonakis

    andonakis Well-Known Member
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    Oct 5, 2010
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    So I connect my phone to my laptop via usb and half the time it doesn't work. I go to setting, usb settings, usb mode and select media sync and nothing happens. Right now I have been sitting here the last 30 min and phone just doesn't want to communicate with laptop. Help.
     

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  2. NOsquid

    NOsquid Well-Known Member
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    Does it work in mass storage mode? Or do you just not want to use that?
     
  3. andonakis

    andonakis Well-Known Member
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    Doesn't work either way
     
  4. NOsquid

    NOsquid Well-Known Member
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    Windows? Updates? Samsung drivers?
     
  5. andonakis

    andonakis Well-Known Member
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    I'm using windows7. Are u saying update samsung usb drivers from their site?
     
  6. NOsquid

    NOsquid Well-Known Member
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    No I doubt Samsung has an update, though Windows tends to have bunches. I don't know, been a while since I've subjected myself to MS :)

    Did you try with another USB cable just to make sure? Another computer?

    Is your phone stock?? Guess that's the first issue.
     
  7. andonakis

    andonakis Well-Known Member
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    Oct 5, 2010
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    phone is stock, tried different cable, haven't tried another computer. I never had this problem before. I had it where it took several minutes to connect now it just doesn't connect at all.
     
  8. chicano

    chicano Well-Known Member
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    Male
    Program Coordinator
    California
    I had that same issue with my Windows 7, I installed Auto Mount Your SD by JRTStudio- finding it in the Marketplace (free).

    make sure you click USB debugging: settings/applications/development

    hope it helps...


     
  9. andonakis

    andonakis Well-Known Member
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    Does not work on fascinate
     
  10. PaulMorrisseau

    PaulMorrisseau New Member
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    I was having the exact same problem and just figured it out. Connect in Mass Storage mode with usb debugging off. Once you physically connect it via usb cable, you will see a little usb icon in the status bar on the left hand side. However, you will not be able to see the drive on your computer. You have to pull down the status bar on your phone and click on the usb storage item under Ongoing. It will then ask you if you want to mount the drive. Click mount the drive and you will now be able to see the drive on your computer.

    Hope it helps!
     
  11. f@scin8

    f@scin8 Active Member
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    Nov 29, 2010
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    Leominster, MA.
    ^^^ That's the way it's documented. Also, no special drivers are needed on the Windoze box.

    larry
     

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