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Support usb port pushed in =(

Discussion in 'Android Devices' started by thebarbrr, Sep 11, 2011.

  1. thebarbrr

    thebarbrr Well-Known Member
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    so i plugged in my charger today and it seems to have gotten stuck as i was pushing it in..look a little closer and my port has pushed in? should i just let it be and hope it doesnt get worse or will warranty cover it?
     

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  2. HadouGhost

    HadouGhost Android Expert
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    how hard were you pushing the charger in?
     
  3. thebarbrr

    thebarbrr Well-Known Member
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    it was a normal plug in..
     
  4. HadouGhost

    HadouGhost Android Expert
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    for the actual usb charge port on your phone to get pushed in, it had to have been hard. or atleast maybe you didnt think you were pushing that hard.

    Go to a verizon store and have them look at it, see what they can do
     
  5. thebarbrr

    thebarbrr Well-Known Member
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    I guess I'll have to do that...thanks
     
  6. HadouGhost

    HadouGhost Android Expert
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    if theres nothing they can do and youre afraid of getting a replacement, i have an idea.

    ill tell you the idea if you'd like. =)
     
  7. Knitewulf

    Knitewulf Android Enthusiast
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    Wait, the port on your phone or the usb connection on the charger? If its the port on your phone and you take it to Verizon don't tell them you pushed it in to hard or they'll claim you damaged your phone yourself and they won't replace it.
     
  8. cookie_monster

    cookie_monster Android Enthusiast
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    be careful with vzw. I talked to my buddy at the store there and he said they can choose if they want to say that is not their or the manufacturing fault and that your at fault at this and have to do a warrenty on the device hope you the best of luck
     
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  9. thebarbrr

    thebarbrr Well-Known Member
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    I haven't gone to vzw yet but so what you are saying is that they will blame it on me or say if it is a manufacturers defect? I dont feel like i am at fault at all..but who knows what verizon will say. All i can really say is that i was plugging my phone in to charge and it went in...there is no other explanation..but i dont understand how that would be my fault..i have been plugging phones into chargers since i was 13 and i think i know how they work by now =p
     
  10. Knitewulf

    Knitewulf Android Enthusiast
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    They'll try to claim that it was user inflicted damage.
     
  11. TyrannoTaurus

    TyrannoTaurus Well-Known Member
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    What do you mean by "went in"? This is on the phone and not the charger right? I'm trying to wrap my head around this, but I'm totally confused.
     
  12. thebarbrr

    thebarbrr Well-Known Member
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    Well it looks like the actual port was pushed deeper inside as I plugged my charger in..it still plugs in enough to charge but I don't want it to happen again since there is now wiggle room for the port to be pushed in further
     
  13. Shurple

    Shurple Android Enthusiast
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    unless you have full equipment coverage. then they'll cover it even if you flush it down the toilet
     
  14. Knitewulf

    Knitewulf Android Enthusiast
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    That's only if you have the insurance which is $7 USD a month. If you don't your out of luck with screen damage and anything that looks personally inflicted.
     
  15. thebarbrr

    thebarbrr Well-Known Member
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    So basically it'll take a miracle to get it replaced under factory warranty...I believe what might have happened was that the charger could have gotten caught in a small gap between the body and the usb port and it was pushed in...but I would have never imagined it would take some force to push in
     
  16. Shurple

    Shurple Android Enthusiast
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    Tell them it was loose and you had to charge your phone and it popped inside.

    better to try and fail then never know at all. Maybe they can fix it or replace it.
     
  17. thebarbrr

    thebarbrr Well-Known Member
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    Went into Verizon store ...told them I had a problem with my charger and random reboots and they switched it out in a flash..they didn't even look at my phone I was in and out in 5 minutes. Problem solved =]
     
  18. TyrannoTaurus

    TyrannoTaurus Well-Known Member
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    Awesome!
     
  19. DeadChex

    DeadChex Well-Known Member
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    I know with VZW when I broke my phone, I simply told them it was broken (the charge port was messed up) I told them it had done it from occasion to occassion siince i got it (but it hadn't) and they sent me a replacment no questions asked. Just make sure your in good standing and ussualy there pretty nice

    (Sorry I didn't see that you got it replaced, anyways, like I said there pretty good with it)
     
  20. HadouGhost

    HadouGhost Android Expert
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    technically thats insurance fraud.
     
  21. thebarbrr

    thebarbrr Well-Known Member
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    -_-
     
  22. Knitewulf

    Knitewulf Android Enthusiast
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    +1. Its not insurance fraud. Where was the insurance.
     
  23. HadouGhost

    HadouGhost Android Expert
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    he has 14 days so yea you guys are right.

    it was still sneaky sneaky! :p
     

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