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User Acquisition Report Problem

Discussion in 'Android Apps & Games' started by bardia68, Dec 11, 2019.

  1. bardia68

    bardia68 Lurker
    Thread Starter

    Hi!
    I recently encountered a problem in Play Console. When I go to my "User acquisition" -> "Acquisition reports" of my game, At "RETAINED INSTALLERS" tab, "Play Store (organic)" of "FOR 1 DAY", "FOR 7 DAYS", ... are EXACTLY ZERO!, even though "First-time installers" shows normal numbers.
    They used to be good numbers but all of them are ZERO now.

    I attached screenshot of my console (that is user acquisition of Sep 2 - Sep 8) to show the problems clearly.

    Do you guys have the same problem (is it maybe a Play Console bug) or is it just me?
    If possible for you, please check your own Play Console profile and tell me that you have the same problem or not?
     

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