Hello all- a bit frustrated here... (sorry, this might be long) I've rooted a few phones now, but never had to unlock a bootloader- shouldn't be a big deal, but it has already sucked a few hours out of my life.... maybe I shouldn't have inhaled way back in college. I'm sure I'm missing something simple... but the Googles are leaving me out to dry... Here's all the info I can muster on the problem.... Getting the "Mobile MTP device failed" error on comp for device, BUT my laptop DOES recognize my GN in device manager, and drivers are downloaded. I switched the phone from MTP to PTP and back to MTP and that error went away, and I got all green checks... thought I was ok then it says "Unknown device" and driver software was not installed correctly... I've done it twice, and the comp does see my GN.. WHAT TO DOOOO???!!!!!! Here's some of the specifics- I don't know what's relevant and not, so I'm giving it all to you... * GN is in MTP mode. * I've followed this link to a T and Device Manager shows my device successfully. * I'm following this vid to unlock bootloader and here's what haps......... When I open my 'android-sdk-windows' folder, the video suggests the 'adb' and 'fastboot' are located in 'tools' folder- mine are not- they are located in 'platform-tools' folder <---- no idea if that is relevant or not. Proceeding with the video, upon opening the cmd prompt out of my 'platform tools' folder, I type 'adb reboot bootloader' and the phone reboots as it does in the video (@ 2:10). Then for the next command, 'fastboot oem unlock' (@ 2:41), my phone just sits, DOES NOTHING. the cmd window says 'waiting for phone' endlessly.