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Support Verizon Customer Service for Battery Issue

Discussion in 'Android Devices' started by superflybribri, Jul 29, 2011.

  1. superflybribri

    superflybribri Well-Known Member
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    So I decided to head over to Verizon Wireless to discuss my Droid 3 battery. My deal is that I charged my phone to 100% overnight and unplugged it this morning. After 5 hours, I was alerted with 5% battery life so I decided to head to the Verizon Store.

    I wanted to show the tech there that after 5 hours and 18 minutes, my phone battery had gone from 100% charge to 5% with 1 phone call, 2 text messages and no other use. I showed him the battery statistics which were:

    Cell Standby 32%
    Bluetooth 31%
    Phone Idle 31%
    Voice Calls 3%
    Android OS 2%
    Display 2%

    He looked at these stats and then the phone died. So we re-charged it and then I listened to his advice. He checked that my phone was already setup for the Nighttime Power Saver, CDMA Network only and WiFi off. He decided to turn off my Bluetooth and told me that I need to turn it on and off every time that I get in and out of my car (which personally seems ridiculous to me, I did not have to do this on my OG Droid) but he says this is a Droid problem. I explained that I am not a power user and just making simple phone calls and texts but he then says I have too many Apps installed and need to download Task Manager. I was going to mention that no tasks showed up under battery usage but I did not feel like getting into an argument. Anyway, I left there with them saying I should try out no Bluetooth and Task Manager and if it does not significantly improve battery life then I can come in for a new battery.

    Am I crazy for wanting a phone that lasts more than 6 hours and I don't have to constantly switch Bluetooth on and off. I never experienced these problems with the OG Droid. Any suggestions?
     

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  2. fingerlaker

    fingerlaker Member
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    I downloaded taskmanager on my original droid1 and it was the worse app I ever used. It ate my battery faster than any other app I had. Getting rid of that app and a few tweaks and I have been very satisfied with my battery life on my droid1, droidX, Droid Charge and now even on my droid3. For the usage you describe it sounds to me like you have a bad battery?? I send/recieve ~100 txts/pics per day, 60 mins of voice calls, play 45 mins of games, check facebook every hour, read the local news, weatherbug radar/forcast and a bunch of other stuff and I am getting 7-8 good hours without a recharge. For even heavier usage like navigation or youtube I am never far from a charger (office desk, 3 at home, vehicles). Lets face it...these are not the older cell phones that could last a week on a charge, all this cool stuff you can do does require a bunch of battery power to use so investing in some extra chargers to have in random spots is not a bad idea.
    Though I am disappointed that we can put a man on the moon but cant make a superman endless life smartphone battery, I will never whine as to the life (or lack of) in the batteries we have now...i just try to better prepare for it with chargers everywhere. A few random recharges here and there (doesnt even have to bring it back up to 100%) and I have no problem running my phone all 17-18 hours of my awake time.
     
  3. fingerlaker

    fingerlaker Member
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    If you do try out task manager I would love to know if it works well for you. I hated it and had bad luck with it (maybe it is better now??) Or I would love to hear anyone elses opinion of it.
     
  4. aostang

    aostang Well-Known Member
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    I will say, I notice that bluetooth on this phone uses a *lot* of juice when connected to a device. It was hardly even noticeable on my Droid X and X2.

    Something else I'd try, is when your phone reports that it's almost dead, try powering off, removing, and reseating the battery. I had a weird thing happen when exchanging my Droid 3 that had a bad Wifi card where we alternated batteries in the phone so we could hard reset the old one, and the phone reported both 10% and 60% for the remaining battery power on 2 consecutive boots. It also showed 10% on my extended battery that showed 90% remaining when put back in the new phone. I really think the Droid 3 is having a problem properly reporting or recognizing the amount of remaining charge on the battery.
     
  5. bmar29

    bmar29 Member
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    It is generally believed that task managers on Android are illogical. Apps that are open and running in the background tend to not slow down the phone.

    Anyway heres a nice explanation of how Linux handles this:

     
  6. JoeFishNC

    JoeFishNC Member
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    Kill apps you do not wanting to sync or get rid of them...set up some for manual sync, like weather, facebook, ect...turn off Global... I am at 17 hours with moderate usage and i am at 43%...just like any device, you use it a lot then charge it a lot...
     

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