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Support Verizon did JB update; now SD photos lost -- HELP

Discussion in 'Android Devices' started by Note2self, Dec 25, 2013.

  1. Note2self

    Note2self Lurker
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    Forgive me if I missed the resolution, but I'm freaking out over Verizon's update to the latest JellyBean today on my Note 2.
    I have seemingly lost 1000 photos on my SD card. The photos don't show up on the phone, nor my computer after hooking it up.
    Please tell me there is a way to retrieve my photos!
    Thanks!
     

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  2. Note2self

    Note2self Lurker
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    A Verizon tech troubleshooter eventually provided the solution: a battery pull, the micro SD pull, the reinsert the micro SD, reinsert the battery. Galleries filling as I speak. :)
     
  3. ScandaLeX

    ScandaLeX Wasn't Me
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    That's wonderful news. I bet your heart rate began to slow down once you saw your gallery. :D
    Thanks for coming back to share your results.
     

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