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General verizon offered me a compromise

Discussion in 'Android Devices' started by card16969, Jul 23, 2011.

  1. card16969

    card16969 Newbie
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    so after going through 7 thunderbolts since release day their customer service finally offered to replace my phone with a different phone.... so should i take a different phone or should i suffer though the thunderbolt and its issues
     

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  2. dylo22

    dylo22 Android Enthusiast
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    I would take it. 7 is way too many. I probably would have switched after 3. Hope you'll enjoy your new phone.
     
  3. seVer

    seVer Android Expert
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    Unknown. Previous VZW Tech Support for 7 years.
    I dont even want to know what kept happening that half a dozen replacements were necessary. I still have my launch day phone...
     
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  4. McLabia

    McLabia Android Expert
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    Id love to know the reasons on why you went through so many. Its not like the phones a pos like the D2 is. lol.
     
  5. michaelkahl

    michaelkahl Android Enthusiast
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    New phone.
    I like the phone but hate the battery life. If I went through 7 I'd be done with it.
     
  6. McLabia

    McLabia Android Expert
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    I get awesome battery life. Ive had the Bolt since release and I love it.
     
  7. WormDoes

    WormDoes Android Expert
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    I'd like to know what was so bad it required 7 new phones as well. I know about 2 dozen people with TBolts who are all on their original phone.

    To answer your question, if you want 4G then get a new TB. If you don't need 4G I'd get the Inc2. The TBolt is till the best 4G phone VZW has at the moment.
     
  8. card16969

    card16969 Newbie
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    first was bad out of box it lasted 15 days till they finally said hey we will replace it second was bad sim reader third was bad battery terminals and next 4 were dim flickering screens that went out and now this one after the update they are saying that it shouldnt be doing the stuff its doing like when i change my notification tones it doesnt change my text tone no matter what i do i cant change that and well the battery life is down to 3-4 hours even with the charging trick and turning off the 4g and turning down the screen brightness.... i guess the things that bother me the most is the battery life and the fact ill click on someones text to respond back and wham it goes to someone elses text that really pisses me off cause ppl have gotten texts that WERE NOT meant for them lmfaooo i love the 4g but the phone being on the charger more than its off is a crock of shit especially since all im doing is texting
     
  9. McLabia

    McLabia Android Expert
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    All of your current issues can easily be fixed with rooting. I get amazing battery life with 4g ON.
     
  10. WormDoes

    WormDoes Android Expert
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    Sounds like you have some bad luck. If you want to get another TB I would tell VZW you'll try another one with the guarantee that if this one is still not performing to your expectations then you want to try something else. Hopefully for your sake you could drag it along until the Bionic or SGSII comes out
     
  11. JnEricsonx

    JnEricsonx Android Enthusiast
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    Still have mine from start of May, only minor quibbles, and one of them is fixed:

    1. Was told Netflix was available for it when I got it=well it is now, so no problem.

    2. Inconsistent volume between some apps/speaker/even headphones, some are loud enough, some arent

    3. Battery life sucks down, but I've so far always been able to charge it, will rectify eventually with extended battery or keep a portable charger.

    Other than that, I love this damn thing.
     
  12. Bearly

    Bearly Android Expert
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    Define "amazing"... What rom and kernel?
     
  13. McLabia

    McLabia Android Expert
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    Synergy by Virus and Ziggys latest kernel. With moderate to heavy use I get 9+ hours on the 1400 mah OEM battery. Stripped sense and using Golauncher. OC'd at 1.49. I mostly use wifi, but it doesnt change much when Im on 4g.
     
  14. TxGoat

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    I'll be on my 3rd phone in a few days, granted my 2nd phone was because the guy at Verizon claimed that my phone came from a batch where they mismatched the IMEI number on the software with what the hardware actually had.
     
  15. card16969

    card16969 Newbie
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    i dont wanna root because of all the hardware problems ive had once you root and you send it in to them for replacement you get told hey your screwed and trust me it just happened to my buddy
     
  16. McLabia

    McLabia Android Expert
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    Unless your buddies phone wouldnt turn on, theres no reason ever to bring a rooted phone into VZW for servicing. Theres a simple and easy unrooting process that you can do BEFORE you bring it in. Ive done it twice due to hardware issues and got a new phone.
     
  17. CaptainObvious

    CaptainObvious Well-Known Member
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    I say get a flip phone and forget about everything else. I hear they make calls pretty well. My mom has one and doesn't have to deal with the stress of updates and...cool stuff
     
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  18. trapperjohn

    trapperjohn Well-Known Member
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    Hi,
    I am curious when you unroot is there any evidence that it was rooted?
    Do you have a link to the process you used to unroot?

    Thanks,
    Bryan
     
  19. WormDoes

    WormDoes Android Expert
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    No there's no "evidence" you were rooted. Check the All Things Root section
     
  20. scotty85

    scotty85 Android Expert
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    Yeah if your buddy sent in a rooted phone for repair or replacement,that was his mistake. As has been said,unrooting is easy and not traceable.

    Main reason I rooted my phone was to get rid of HTC sense :eek: and run the android I prefer to run. If you like the sense ui the stock phone is fast and capable,no reason you can't enjoy it out of the box. I personally enjoy rooting/rommng way to much to ever NOT root a phone ;) before I ever got my TB I knew I'd only be running it stock until the root exploits were released.

    Sorry you've had such bad luck. I'm still on my original phone as well.
     
  21. DILands

    DILands Android Expert
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    King of Prussia PA 19406
    I thought that - in the title - maybe "Compromise" was the name of a new phone - there's TRUTH in advertising!! LOL
     
  22. card16969

    card16969 Newbie
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    he couldnt even turn on his phone thats why he had to send it in and got stuck buying a whole new phone... wasnt all to happy about it and couldnt blame him, and with the screen problems ive had i couldnt even open the phone as a external drive to do anything and what happens then i send it in and have the same problem.... ive had more problems with the replacement phones than i actually had with the original one.... getting sick and tired of the problems if i could have someone walk me through all the rooting etc i might try it if i knew i wasnt going to have to get the phone replaced again and wind up getting screwed without a phone... ive read quite a bit about rooting but everybody is just like oh this kernel this rom etc.... well its all jibberish to me haha and one of the biggest problems is during texting sending texts to someone who i wasnt even texting... i open a text reply to it and it winds up sending it to someone else... how does rooting take care of that? since if im correct rooting is just versions of the same software with certain things removed isnt it?
     
  23. scotty85

    scotty85 Android Expert
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    wait... what?? :thinking:

    if his phone wouldnt power on then how did they know it was rooted? did he tell them? :eek: there is defiantely no way that they can tell from a device that wont power on that it has been tinkered with. there is got to be more to this than he is telling you.
     
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  24. card16969

    card16969 Newbie
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    nope i was with him when he took it into the verizon store he didnt say anything they swapped him out to a new phone, a week later he got a phone call saying he had to return the device because he violated his contract by illegally altering the device software if not he was going to be charged the full price of the phone so he had to return the phone and went back to his original droid
     
  25. McLabia

    McLabia Android Expert
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    Then it was able to be turned on and thats his own bad. lol.
     

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