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Verizon updating systems (7-23)

Discussion in 'Verizon' started by cornflwr33, Jul 23, 2010.

  1. cornflwr33

    cornflwr33 Well-Known Member
    Thread Starter
    16

    Jul 20, 2010
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    Maine
    I called this morning at 7 am est to check on my phone order status. First rep i talked to by calling #611.... said that there was no such order and to contact the store i bought it from. Before i got upset or freaked out i hung up. Called back using the 800#... 2nd rep listened to what happened just before and informed me that thier systems were undergoing updates and nothing is showing up at this time. And to call back in a few hours.

    Anyone else run into this.... I think i called 2 different call centers. First lady had a deep southern accent while 2nd lady didn't... maybe i'm wrong... but i want my phone! :) Todays my birthday and i feel i should get something today... email or something LOL
     

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  2. Here ya go.. [​IMG]
     
  3. cornflwr33

    cornflwr33 Well-Known Member
    Thread Starter
    16

    Jul 20, 2010
    77
    3
    16
    Maine
  4. cornflwr33

    cornflwr33 Well-Known Member
    Thread Starter
    16

    Jul 20, 2010
    77
    3
    16
    Maine
    apparently they are back up and running. On the phone... on hold while rep is looking further into my phone status. I hope she tells me something!
     
  5. IOWA

    IOWA Mr. Logic Pants
    433

    Dec 2, 2009
    8,853
    2,370
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    Network Admin
    Chicago
    Hmm.. today is the rumored day the tiered data pricing for VZW may rear it's ugly head... coincidence?
     
  6. cornflwr33

    cornflwr33 Well-Known Member
    Thread Starter
    16

    Jul 20, 2010
    77
    3
    16
    Maine
    it still shows the unlimited plans on the website.....
     
  7. Old Man

    Old Man Well-Known Member
    43

    Jul 19, 2010
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    Marietta, GA
    Everything I have seen suggested 7/29, if it happens at all. Did I sleep through a week? :thinking:

    Oh, and cornflwr33, take it from someone whose lived in Georgia for over 25 years and who is married to a native Georgian, the woman with the deep southern accent and the one without could very well have been sitting right next to each other. I would not read anything into that.
     
  8. cornflwr33

    cornflwr33 Well-Known Member
    Thread Starter
    16

    Jul 20, 2010
    77
    3
    16
    Maine

    yup thats right.. i have lived in many states due to my ex being in the army so i know how it is. specially around military installations.

    but its very possible i got 2 different call centers.
     

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