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viber do not work

Discussion in 'Introductions' started by Ghada Hanna, Mar 8, 2012.

  1. Ghada Hanna

    Ghada Hanna New Member
    Thread Starter
    25

    Mar 8, 2012
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    Hi there,
    Please my viber was working fine on my mobile , suddenly it stopped working. how can i let it work again and be able to do free phone calls as before ???
    regards
    Ghada
     

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  2. NightAngel79

    NightAngel79 Bounty Hunter Administrator
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    May 11, 2010
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  3. ViberMedia

    ViberMedia Well-Known Member
    53

    Feb 23, 2011
    284
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    53
    Hi,
    This is a member of the Viber Development Team! :)

    @Ghada Hanna- Can you please elaborate the issue- what do you mean by "stop working"?

    *What device do you have? Is it Stock or Custom ROM?

    If you have any question about Viber - please feel free to ask.

    Thank you,
    Viber Team
     
  4. sonya864

    sonya864 New Member
    5

    Jun 3, 2012
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    i have the same problem and the error when i open viber says " viber registration is temporarly unavailable at this time due to system maintenance ,please try again later"

    so i uninstalled viber and installed again same problem i'm using samsung galaxy
     
  5. ViberMedia

    ViberMedia Well-Known Member
    53

    Feb 23, 2011
    284
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    53
    Hi,

    Viber system is currently experiencing connectivity issues. This is related to our hosting provider (Amazon) that is having a major problem that also affects many other services worldwide.

    Amazon is on it, and we hope that with their help we'll be able to restore Viber's service soon.

    We apologize for the temporary inconvenience.
     
  6. allan motol

    allan motol New Member
    5

    Jan 3, 2013
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    Hi. Just installed viber on my note2. But i cant txt orcall on my 3g network. But when im connected to wifi, its working fine. I tried uninstalling and installing it. Thanks
     
  7. ViberMedia

    ViberMedia Well-Known Member
    53

    Feb 23, 2011
    284
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    Hi @allan motol -

    What country are you located in? Which cellular network?
     
  8. allan motol

    allan motol New Member
    5

    Jan 3, 2013
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    Im here in the philippines. Network is globe telecom
     
  9. ViberMedia

    ViberMedia Well-Known Member
    53

    Feb 23, 2011
    284
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    53
    Some mobile operators across the world block Viber on their 3G network. Usually this happens when users have a "simple" data plan (or a prepaid contract), meaning they didn't pay extra for using VoIP on their 3G network.

    In order to verify this, we recommend to:
    1. Test Viber on a few different WiFi networks, and see that it works fine.
    2. Contact your cell company and confirm this with them.
     

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