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video will not play

Discussion in 'Android Devices' started by geebeeone, Aug 18, 2012.

  1. geebeeone

    geebeeone Lurker
    Thread Starter

    Just got my new Ascend g300 and so far very pleased.
    I have just put a small MP4 file on the micro sd card and the phone shows the file in gallery,BUT when I try to play I get a message saying ...'Sorry this video cannot be played'
    My wife's galaxy y plays the file perfectly. Both phones using gingerbread.
    Any idea what media player the Galaxy Y uses?
    What is wrong?
    Thanks for any help.
     



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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    Have you tried an alternative video player? I use MX Video player and have yet to find a video format it can't play on any of my devices.
     
  3. geebeeone

    geebeeone Lurker
    Thread Starter

    Thanks,
    Downloaded and it plays the file. o.k., not perfect but watchable.
    Thanks again.
     

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