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[Virgin Mobile] I need help fixing my phone ASAP!

Discussion in 'Android Devices' started by nsuchy2013, Jul 6, 2013.

  1. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    I tried the thread with the TWRP backup and it did not work. I found another link going to try it. Currently my phone will show the logo go blank then reboot into recovery or just stay stuck at the logo. I am here in tears trying to fix my phone. It is a virgin mobile samsung galaxy victory. Please help...
     



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  2. alexacuna

    alexacuna Member

    Did you see an actual backup file? I don't think simply installing TWRP creates a backup automatically. I'm sure someone will be able to steer you in the right direction. There might be a way to just factory reset it from the boot menu.
     
  3. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Ok yes it was a backup for TWRP which never worked. I installed a generic deodexed stock rom and my phone now will boot but I still don't have sound. All radios (have not tested 3g/cdma) work fine. Ideas about fixing sound?
     
  4. alexacuna

    alexacuna Member

    Have you been able to do an actual factory reset on the phone? It might be easiest to do that, backup, and then install the Victorious rom on top. I liked this because it just simply went on top of your current OS. You'll probably end up with better performance anyways, which is nice. I'm no pro in this department, but I had an LG that I thought was screwed multiple times and then was easily fixed.
     
  5. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Give me 15 minutes while I factory reset (already have backup). Will install Victorious.
     
  6. alexacuna

    alexacuna Member

    Remember after you have TWRP and the Victorious zip install to not do a factory reset. That was my only problem when installing the rom. Will check back in a few.
     
  7. ssjChris

    ssjChris Well-Known Member

    I'm pretty much at the same spot that you're at but nobody is responding in my thread. The detox rom is what I had installed not that long ago. I'll try what you're doing (along with Victorious). We'll see what happens together. =P

    EDIT: Still the same issue. The rom installs fine. No sound & 3G/4G
     
  8. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    I installed Victorious but now it is on the samsung screen. Is it supposed to do this?
     
  9. alexacuna

    alexacuna Member

    When you factory reset before installing the rom was everything else working?

    The bootup/phone itself looks very similar. It'll have that Virgin Mobile start screen removed and tons of apps gone. You can check and see if it works by going into the about section in settings.
     
  10. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Just read about "NOT" doing a factory reset so restoring my backup with the data and going to retry and install the rom. Will post my results in a few. Don't have my laptop with me just my Chromebook so I am somewhat limited.
     
  11. ssjChris

    ssjChris Well-Known Member

    I think my was just a black screen for a little while and then it finally came on.
     
  12. alexacuna

    alexacuna Member

    That's how it is. It also says "this phone will self destruct.."
     
  13. ssjChris

    ssjChris Well-Known Member

    Right, I actually had the rom until I accidentally wiped my phone last night. nsuchy2013 might be giving me their backup as my backups keep having issues with md5 check sums or whatever. =S
     
  14. alexacuna

    alexacuna Member

    Everything seems to be resolving, right? If so, i'm stoked.
     
  15. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Ok so if you dont factory reset rom boots. I still dont have sound (and probally no 3g)
     
  16. alexacuna

    alexacuna Member

    Was all of that working when you were just on the factory reset?
     
  17. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Everything works except for sound (other guy said 3g did not work so do not know if 3g was fixed)
     
  18. ssjChris

    ssjChris Well-Known Member

    Yeah on my end, the rom itself works. My mobile network is completely dead on it (no 3G/4G).
     
  19. alexacuna

    alexacuna Member

    I'm glad you at least got it booted and working. I'm sure everything will be resolved if you keep working on it. Make sure data is actually enabled in your settings and all that good stuff.

    The only reason I asked if the data was working before you booted the rom was because I think he said that the rom doesn't touch the modem of the phone. If it worked on the factory reset version then this should've booted on top smoothly.
     
  20. nsuchy2013

    nsuchy2013 Member
    Thread Starter

    Can you still help?

    The stock TWRP backup did not help at all. Going to try again though...
     
  21. alexacuna

    alexacuna Member

    When you factory reset it what happens? Can you get back to the stock version?

    I'm thinking when you're in the boot menu to actually try to just reset the phone and then boot it up.

    EDIT: http://androidforums.com/virgin-mob...stock-virgin-mobile-victory-07-04-2013-a.html

    This seems like it might be the solution you're looking at in worst case scenario. Download and flash it to your sd card. It should be a complete restore.
     
  22. JerryScript

    JerryScript Android Expert

    Sorry for the issues, I will remove that bad download ASAP!

    I built the stock deodexed rom from a backup that was apparently borked. I am re-installing Ubuntu tomorrow, and will have a new fixed stock deodexed rom up soon after that.

    For now, download this backup to fix your radios:
    http://androidforums.com/5953051-post7.html
     
  23. JerryScript

    JerryScript Android Expert

    <forums acting wacky today>
     
  24. JerryScript

    JerryScript Android Expert

    <see above>
     

Samsung Galaxy Victory Forum

The Samsung Galaxy Victory release date was September 2012. Features and Specs include a 4.0" inch screen, 5MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 2100mAh battery.

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