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virus affected after installing a application

Discussion in 'Android Apps & Games' started by mommu, Apr 19, 2017.

  1. mommu

    mommu Lurker
    Thread Starter

    I have installed a app named magic s1 which is a hack version of clash of clans after installing the phone is lagging and also getting hot and charge loss when it is not in use and also cannot install other apps
     


    jessica armstrong likes this.
  2. mommu

    mommu Lurker
    Thread Starter

    How can I remove this virus
     
  3. touringhaggis

    touringhaggis Android Enthusiast

    Hi,

    Welcome to the site!

    I would first try to boot the phone into safe mode to prevent user installed apps from being run. Then try to delete the offending app, and anything else that looks new, with the application manager. You should also install malwarebytes from the store and scan the phone.

    If this doesn't work then your next bet would be a factory data reset. This will wipe all user data from the phone, so try to back up as much as possible first! Now, if this does not help then the virus has written itself onto the system partition and the only solution will be to reflash the Android operating system ROM.

    I wish you the very best of luck!

    Regards,
    Eric.
     
    Unforgiven, El Presidente and Hadron like this.
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    The only thing I can add to that is that if you can't delete it in safe mode then look in your security settings and make sure it hasn't installed itself as a device administrator. If it has then unset its admin status there and try uninstalling again.

    Some malware (and this is technically a trojan rather than a virus) installs further malware itself, so just hope this one hasn't.

    This is really common with cracked apps, and I strongly suggest that you stay away from such sites in future.
     
  5. mommu

    mommu Lurker
    Thread Starter

    Tanx buddyy
     
  6. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    So have you managed to fix it?
     
  7. mommu

    mommu Lurker
    Thread Starter

    How can i reflash my phone plss help me
     
  8. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Depends what phone you have.
     
  9. mommu

    mommu Lurker
    Thread Starter

    Htc 526g dual sim
    and i have no pc
     
  10. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    You will need a PC.

    What country, and if the phone was bought through a mobile service provider which one? The update package needs to be the correct one for the phone, so we need that information plus the current software version (full information rather than just Android version) to find the right one.
     
  11. lindamelody

    lindamelody Lurker

    So how do you fix this issue? flash the rom? The data may be gone forever.
     

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