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Support Vlingo problem

Discussion in 'Android Devices' started by matttye, Oct 4, 2011.

  1. matttye

    matttye Android Expert
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    Apr 26, 2010
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    I updated my firmware last night to KI4 and ever since, when I go into Vlingo by double tapping the home button and then try to send a message to/dial a contact it thinks I have two entries for every contact and asks which one I want to call.

    I don't have two entries at all, as when I go into the contacts app only one of each is showing up.

    I've noticed that when it lists two contacts, the first one corresponds to the home number and the second to the mobile number. I used to be able to say for example "Dial mum mobile" but this doesn't seem to work now.

    Any ideas how to get this working again? :(
     

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  2. matttye

    matttye Android Expert
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    I can confirm it also says there are multiple contacts even when there's only one number for that particular contact.

    It seems to be when I've synced my contacts with Google, it is classing the contact as a duplicate. If I create a new contact on the phone and don't sync it, it's not saying that there's multiple contacts found.
     
  3. matttye

    matttye Android Expert
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    In case anyone's interested, I solved this by syncing my contacts with Google, then deleting all of my SIM card contacts and only having the phone display Google contacts.
     

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