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Support VM Samsung Galaxy Victory MMS Issue

Discussion in 'Android Devices' started by Hurtadau, Jul 19, 2013.

  1. Hurtadau

    Hurtadau Newbie
    Thread Starter

    My Victory is being weird, I can receive MMS messages when I'm on CDMA (3g) data mode, but not on LTE/CDMA. (3g and 4g) I don't really wanna switch modes and restart my phone each time I get a media message, and I don't wanna stay on 3g, because 4g is amazing. Any help would be appreciated. A lot. :p
     

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  2. kwknott

    kwknott Android Expert

    You're running Victorious correct?

    Are you trying to use a 3rd party mms app like handcent or gosms?

    I'm running Victorious with stock messaging app and mms works on 3g and 4g. Have you tried updating prl and profile to see if that might help?

    Maybe call VM to rule out an issue on their end. If it receives in 3g I'm not sure what could make in not on 4g
     
  3. Hurtadau

    Hurtadau Newbie
    Thread Starter

    Yeah, I'm on Victorious 0.1.2 and I've tried the stock messaging apple and go SMS, along with go sms's manual apn option. And when I click on update prl or profile, it just highlights it. Nothing else happens.
     
  4. kwknott

    kwknott Android Expert

    Prl and Profile updates are broken in 0.1.2. Jerry fixed updates, beam and activation in the newest build so I'd recommend installing 0.1.4. Hey maybe installing the new build will help your mms
     
  5. Hurtadau

    Hurtadau Newbie
    Thread Starter

    Okay, I'm on Victorious 0.1.4 now and my phone is asking me to activate it. Which it already is, which is weird.When I try to, it fails and tells me to dial customer care.
     
  6. JerryScript

    JerryScript Android Expert

    Can you make calls and send sms and mms?
     
  7. Hurtadau

    Hurtadau Newbie
    Thread Starter

    Yeah, I can call and send SMS, but still can't send or download mms.
     
  8. kwknott

    kwknott Android Expert

    Go into dialer and dial ##72786#

    It will appear as if phone locks up but give it a minute and it will reboot, on reboot it will go through handsfree activation and prl update, phone will reboot and after reboot check for firmware update

    This process deletes network data and reactivates phone. This should get rid of Activate Phone notification.
     
  9. Hurtadau

    Hurtadau Newbie
    Thread Starter

    What the hell, now I don't get any data on my phone, no calls or SMS and it changed my phone's number to 000-000-3384. And the activation icon is still there.
     
  10. kwknott

    kwknott Android Expert

    When it rebooted did it perform handsfree activation?

    Something sounds screwy with your phone. What network mode was it in when you tried this? (Lte/cdma or cdma) If you had it in Lte/Cdma mode, put it in cdma only and try again

    I've tried this on 3 different Victory's, all running Victorious and non of them have not reactivated. It really sounds like something weird with your phone and 4g.

    When did the mms issue start? Was it after a restore or flashing a rom?
     
  11. Hurtadau

    Hurtadau Newbie
    Thread Starter

    Okay, I tried activating it over WiFi and it worked, got my number back and updated all software, but in doing so, it erased all my apps and stuff. And I still can't receive mms.
     
  12. kwknott

    kwknott Android Expert

    Something is weird with your network settings or something. I'm surprised it erased everything. That code according to VM only clears network settings to allow reactivation . Everytime I've done it, it hasn't touched my apps.
     
  13. Hurtadau

    Hurtadau Newbie
    Thread Starter

    Well, my apps are gone and I still can't receive mms. So. Damn. I've never been able to receive mms, I flashed victorious before I had a line on my phone. Again, I can receive mms on 3g but not 4g&3g.
     
  14. Madbat

    Madbat Android Expert

    Mine wouldnt do mms either. I called virgin mobile they said it was an intermittent problem with victory and iphone. I read other forums ppl having this issue, its always one that doesnt have virgin boot animation. They seem to have been set up for sprint or boost. They have u do a factory reset after they redo settings from their end. U then get all the virgin bloat but still no mms. Take it back to store theyll give you a new one. I did. There seems to be no fix for no mms.
     
  15. JerryScript

    JerryScript Android Expert

    Download the stock TWRP backup that g60madman posted in the root section of the forums, then follow these steps:

    1. Place your sdcard in your phone, then boot your phone into recovery
    2. Make a backup of just the cache partition
    3. Delete the backup you just made (you delete by selecting restore, then choose delete)
    4. Turn off your phone
    5. Take your sdcard out and put it in your PC's card reader
    6. Unzip the stock TWRP on your computer
    7. Inside the folders you unzipped, you will find a BACKUPS folder which contains a folder with random numbers and letters for it's name, inside of it you will see a date/time stamp folder, that is the backup
    8. Copy that date/timestamp folder to the TWRP/BACKUPS/<random-number> folder on your sdcard
    9. Boot into recovery again
    10. Install the backup you just put on the sdcard
    11. Reboot and reactivate your phone (I suggest starting WiFi before doing activation)
    12. If you have to call VirginMobile to reactivate your phone, tell them you did a factory reset because your phone was acting up and you read online to do it. They may need to reprovision your phone's account.
    Once you have your phone activated, you can install Victorious0.1.4 and your MMS and everything else should work fine. Or you can just stay on stock. ;)
     
  16. insanelycool

    insanelycool Well-Known Member

    I can verify this works... I had a similar problem (no VM splash screen-got my phone from the VM website, so I didn't want to deal with returning it), everything worked except mms, but then I did the steps above and it worked. Now I'm fully Victorious and everything is working fine. Just flash Victorious after you do the steps above and activate/update everything.
     
    JerryScript likes this.
  17. mikeh33

    mikeh33 Lurker

    I was wanting to try this because I can't get my phone to send the groupsms from Gosms unless it's on 3g either.

    I was trying to do the backup trick. I got to 8 and it didn't recognize anything on the recovery program. I tried to make a zip of that specific file but that didn't seem to work either. how do you get the TWRP to install the backup?
     
  18. Madbat

    Madbat Android Expert

    You have to make a backup of cache then delete it to create the folder. It will be twrp/backups/*serial number*. The final folder will be your phones serial number, that's where you put the time/date stamped folder that contains the stock backup. That being said,
    This backup is from the mc1 baseband. If your baseband ends in mg5, after doing this you will have to use jerryscripts no props.zip update to get back to mg5. Here is the update http://androidforums.com/showthread.php?p=6054761
     
    mikeh33 likes this.
  19. mikeh33

    mikeh33 Lurker

    so that makes sense, does the backup have to be placed on the SD card or the internal memory, i thought it wouldn't matter. And do I need to zip the file? or do I just put on the entire TWRP zip into that folder?
     
  20. Madbat

    Madbat Android Expert

    It doesn't matter if internal or sd. Twrp lets you choose where to look. The file cannot be zipped. If it is a zip you have to extract it first.
    I just checked his backup is a zip, extract it and place the time date folder from the zip in twrp/backups/<serial number> folder
    Also after you do the no props.zip update you may need to reinstall superuser and busybox. Complete instructions for doing the backup and update are in the thread I linked. Click the link and follow all the steps.
     
  21. mikeh33

    mikeh33 Lurker

    Ok, then in step 10 to install the backup...do I go to install or restore or what on TWRP?

    Ah, Nevermind, it's restore not install. Should have tried that earlier.
     
  22. Madbat

    Madbat Android Expert

    Edited my previous post.
     
  23. mikeh33

    mikeh33 Lurker

    Well, I was able to 'restore' to the backup, but it didn't seem to do a whole lot. I still can't send MMS from the Go SMS app. This is a real problem because I need that for group messaging for my work.
    Some people had mentioned that trading it in a for a new phone might help. I've had my phone for about a week. How can i convince them that i need a replacement. The stock MMS works, but that sucks because you can't do group messaging with Iphone users.

    I've also had an issue with it getting weird text messages that have a bunch of symbols in them from a number 999 999 9999. I called the company and they 'blocked' the number which hasn't stopped them from coming.

    It's frustrating because this is a great phone, upgrading from the alcatel venture which sucked, but it would work with Gosms group messaging and it didn't get these texts from 999( over 50 a day and some in the middle of the night.)

    Any ideas?
     
  24. Madbat

    Madbat Android Expert

    Never heard of the weird text thing from random number. Also my boss has iPhone and I group text him.
    For the group text problem try this, Use a root file explorer, I use the one in ROM toolbox pro, navigate to system/csc/feature.xml, open in text editor and scroll down to "cscfeature_message_enablegroupmessage>false< and change false to true and save changes (little picture of disk at top) and you should now be able to use group message.
    [​IMG]
    Also, did you update after using the backup? Check settings/about phone and check build and baseband to see that they end in mg5.
     
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