I had been fiddling around with Google Voice but switched back to T-Mobile's voice mail after finding the transcription over-rated. The next day, I clicked on Contacts to pull up the TM VM # and, after typing in "Voice" in the search window, suddenly the page switched back to the Contacts page and a semi-transparent grey box with "Voice" printed in white appeared toward the bottom of the screen. It doesn't go away...been there ever since. I couldn't find anything explaining what it means or how it got there or what, if anything, it does. It's not touch-activated...touching the box simply opens the contact name underneath the box. And there's no indication that it's prepared to allow me to say a contact name to bring up that contact's file. What the heck is THAT all about???