1. Download our Official Android App: Forums for Android!

Support Voice Mail notification with no Voicemail

Discussion in 'Android Devices' started by ParaGuy, Dec 31, 2012.

  1. ParaGuy

    ParaGuy Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    7
    Joined:
    Jul 22, 2011

    Jul 22, 2011
    7
    0
    5
    I upgraded phones from the LG Optimus V to the HTC Evo V 4G on Virgin Mobile. My wife switched the old number over to the new phone before the voice mails were deleted on the other Optimus V phone. Now every time I turn on the phone there are voice mail notifications on the EVO V for 4 voice mails and there is no way to delete them. I found other people having a problem similar to this one and I have tried clearing the phone cache and dialer cache.

    I have spoke to VM Tech support and they said that the old voice mail account was deleted when I upgraded the phone (It must have not been though) Their fix is to send me a new phone but I believe when I receive the new phone I will still have the same problem. I don't think this is a problem with the phone itself.

    Can you guys offer any insight to this problem, has anyone else run into this and if you did what did you do to fix it?

    Thanks in advance for help.
     

    Advertisement

  2. OverByter

    OverByter Resident Slide Rule Guru
    Rank:
    None
    Points:
    213
    Posts:
    4,000
    Joined:
    Dec 12, 2010

    Dec 12, 2010
    4,000
    922
    213
    Male
    Disabled
    CT, USA
    Switch back to the OV online and delete the vm, swap the phone back to the Evo, unfortunately I think that you're only allowed one switch every 24 hours. The problem is that the 4G phones use Sprints voice mail servers and have no way to get into the old Virgin one.
     
  3. ParaGuy

    ParaGuy Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    7
    Joined:
    Jul 22, 2011

    Jul 22, 2011
    7
    0
    5
    tried this a couple of days ago, strangely there were no voicemails when I logged in from the Optimus V however yesterday I switched back to the EVO V and no voicemail icons have showed up as of yet. As for now, it looks like this is a fix.

    Thanks again.
     
  4. Ted Roo

    Ted Roo Newbie
    Rank:
    None
    Points:
    36
    Posts:
    42
    Joined:
    Dec 29, 2012

    Dec 29, 2012
    42
    9
    36
    Male
    Network Engineer
    Cobblers Knob, IN
    For the record, if someone has this problem, I did the same thing on mine, didn't delete my old VM's before swapping phones. Be nice if they told us to in the on-line phone swap instruction, wouldn't it? Anyway, in Settings, under Call, I found a clear voicemail notifications and applied that. I don't have a notification now. It may just time out and go away and I didn't think to look first. :smokingsomb:
     
    prrep likes this.
  5. thIsgUy20

    thIsgUy20 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    512
    Joined:
    Nov 27, 2012

    Nov 27, 2012
    512
    86
    78
    Male
    Shreveport, LA
    I had this problem 4 the longest. yesterday finally switched back to my triumph then tried switching back to the evo but online wouldn't do it so when I called and told the lady to swap back to my evo she started talking to me like I was stupid and didn't no what I was doing so I hung up called again talked to a different lady turns out the lady was wrong cause she had one wrong number in the meid number...smh
     
Tags:

Share This Page

Loading...