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voice recordings disappeared

Discussion in 'Android Help' started by Android Question, Dec 2, 2013.

  1. Android Question

    Thread Starter

    I have a Samsung Note 2. I was having trouble with my volume button which would lock up along with ringtone, notifications and system settings.
    I was told by Samsung that it was a software glitch and to do a reset to the factory default using Hard Reset procedure. I transferred my phone via Kies and then did the reset.
    Unfortunately, I had some precious voice recordings of my mum in hospital before she died and it got erased during this procedure.

    I know this is a long shot but is there anyway to retrieve the voice recordings or have I lost them forever?

    Please anyone with some advice? Thank you :)
     



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  2. Rukbat

    Rukbat Extreme Android User

    If you're willing to root the phone, and pay a few bucks (around the US$5 range), there are programs that can retrieve deleted files. No promises (if the files got overwritten, they're gone), but I've had luck with Disk Digger. (This is why I ALWAYS have a backup of the backup of an important file.)
     
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