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Support Voicemail not working

Discussion in 'Android Devices' started by Rooski, Sep 29, 2010.

  1. Rooski

    Rooski Member
    Thread Starter

    Apr 26, 2010
    Just another problem with this phone. I loved it at first and I'm quickly beginning to HATE this phone. I can not get my Visual Voicemail to work, nor will my phone let me know when I have a voicemail waiting in my mail box. What can I do to get this to work? Do I have to do a hard reset? If I do a hard reset will I lose the voicemails that I have saved on the voicemail right now? How can I transfer them before I do the hard reset if that's what I have to do?


  2. RTan

    RTan Well-Known Member

    Apr 23, 2010
    There are several reasons why your visual voicemail client is not working right.
    (1) The Mobile Network is not properly turned ON
    (2) Swapping to different Phone# and Sprint did not update the profile correctly
    (3) Use third party Voicemail app, the traffic got hijacked
    (4) Bad handset

    Do the following to revive your account:
    (1) Bring up your visual voicemail app
    (2) Compose a message addressing to activate@vvm.sprint.com
    (3) Wait for the few minutes
    gilbequick likes this.

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