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Support voicemail notification

Discussion in 'Android Help' started by Dmawby, Apr 7, 2016.

  1. Dmawby

    Dmawby Newbie
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    Hi. I have a voicemail notification appering on my S7 Edge that wont go away even though I have no messages waiting. Does anybody know how to remove it please?
     

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  2. Eddyjr

    Eddyjr Lurker
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    I have had that happen and restarting the phone worked.
     
    electricpete likes this.
  3. Dmawby

    Dmawby Newbie
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    Hi. Thanks but that was the first thing I tried and it made no difference
     
  4. Mr. Lucky

    Mr. Lucky Android Expert
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    This could very well be unrelated to your phone. Some carriers have issues syncing MWI notification with the state of the mailbox. Give it enough time and it should self-clear. Or, you could look into one of the carrier-agnostic VM apps like YouMail, that offer additional features.
     
  5. fool

    fool Lurker
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    I've now had this problem across two separate phones on Sprint's network (sprint galaxy S5/unlocked nexus 6p), been to the sprint store and had them "reset my voicemail", to no effect whatsoever.

    Unfortunately in Marshmallow, the "8 new voicemails" (I have never had 8 new voicemails at the same time - I have barely had 8 voicemails total in the past 2 years while this problem has persisted!) notification is un-dismissable, so now it is always on my lock screen/in the notification bar.

    Any other suggestions? I'd even uninstall the app creating the notification if that was an option...but it appears to be created by the "Phone Services" app and I assume that that I will not really be able to prevent it from being automagically restarted upon reboot if I force stop it (testing confirms this). Force stopping it does cause the notification to go away, though!

    Any suggestions?
     

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