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Support Voicemail notification

Discussion in 'Android Devices' started by Mrdroid921, Jan 10, 2010.

  1. Mrdroid921

    Mrdroid921 Well-Known Member
    Thread Starter
    68

    Nov 13, 2009
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    Male
    N CEE!
    It says I have a voicemail and there is nothing, and it will not go away.

    I tried removing the battery, nothing is working for me...HELP!
     

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  2. messenger13

    messenger13 Well-Known Member
    163

    Dec 8, 2009
    3,133
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    Director of IT
    Cleveland, OH
    A) Are you sure it's a VM notification? Could it be something else?

    B) Call your cell number, ignore it and leave a new voicemail. Then call into your voicemail and delete the new message. Sometimes that'll fix it.
     
  3. silliybilly

    silliybilly Well-Known Member
    18

    Feb 22, 2010
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    wisconsin
    Any other ideas to solve this problem? I have had a voice mail notification for 4 days now but the little VM icon will not go away. I have searched many Droid forums and still haven't found an answer that works. I have tried battery pulls, unrooted and uninstalled DroidMod, left numerous new VMs from other phones and deleted them, played around with all the settings in the VM menu and nothing has removed the VM icon! I only have standard VZW voice mail, no Visual mail. And don't tell me to sign up for Google Voice. I have no need for it. And I have no "clear" button when I pull down the notification bar, just that stupid voicemail icon! Any other ideas??
     
  4. johnlgalt

    johnlgalt Antidisestablishmentarian
    453

    Oct 28, 2009
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    Graduate Research Assitant | That part time IT guy
    3rd Rock
    Does it say when you pull down the notification bar that you have a voicemail waiting? Or does it just say Voicemail?
     
  5. silliybilly

    silliybilly Well-Known Member
    18

    Feb 22, 2010
    72
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    18
    wisconsin
    When I pull down the notification bar it says "New Voicemail (1)" and the time. But when I call into my VM box it says I have "no new VMs".
     
  6. johnlgalt

    johnlgalt Antidisestablishmentarian
    453

    Oct 28, 2009
    9,416
    1,924
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    Graduate Research Assitant | That part time IT guy
    3rd Rock
    I'd call VZW and see if they can trouble shoot the issue. I had a similar issue a while back on another phone and I think they reset my VM for me...
     
  7. Pointyhead

    Pointyhead Member
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    Dec 23, 2009
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    I have the very same problem that started a few days ago. Nothing I've found will clear it out.
     
  8. Pointyhead

    Pointyhead Member
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    Dec 23, 2009
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    I found the answer!!!!

    Check this out.

    New voicemail notification, but no new voicemail - Google Voice Help

    The short answer is that the voicemail is in your carrier's voicemail system, not google voice. To fix it, you must go to Google Voice, deactivate the google voice service for the phone (follow the directions that comes up on the deactivation page) then go into your carrier's voicemail service (hope you remember your password!) and delete the message. In my case, the message was placed from a Verizon store, where a saleschick was trying to get me to upgrade a phone plan. I guess it was an internal line or something so that G/V didn't intercept it. But anyway, it's gone now.

    Hope this helps everyone!
     
  9. h20man

    h20man New Member
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    May 17, 2010
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    Business System Analyst
    CA
    I have Google Voice and I had the same issue. I just had to hit *86 and remove the voice mail from VZ system.
     
  10. akrelle

    akrelle New Member
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    Jul 12, 2010
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    There was no missed call but a phantom message that I could not retrieve. When I dialed the *86 I found a couple other ollllld messages, somehow these messages snuck by my Google Voice. I wonder how that happened?
    Hmm, using GV is turning out to be quite a bumpy road and unfortunately I can't recommend it to others until everything works without these sort of issues.
    Anyway, thanks for the tip!
    < A >
     
  11. eanbowman

    eanbowman New Member
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    Sep 9, 2011
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    You guys DID NOT READ THE OP at all.

    What they said is that their carrier has no voicemail for them and there is still a notification. I have the same problem.

    I do not use an alternative VM service AT ALL... and when I log into my carrier's VM it says zero messages (same as the OP).

    My carrier (Wind) told me I'm going to have to wipe my phone after backing it up but I don't want to do this.

    What I was looking for was a way to use ADB to modify the data so it doesn't list the notification anymore since the VM which created it doesn't exist anywhere.

    This is clearly a bug with Android OS that it doesn't let you clear VMs when they don't exist anywhere.
     
  12. Lorraine0

    Lorraine0 New Member
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    Oct 12, 2011
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    I had this same issue on my Bionic. I use google voice but somehow before I got it going a voicemail snuck in.
    To get rid of it and are on google voice you will need to log off, dial *73, *900, *920
    Then call your phone and leave a voicemail.
    Go to the Verizon voicemail app and call in, delete each message when the option is given. Once you delete the mystery messages you will need to reconnect to google voice.

    I used the guide at the following URL to get google voice working on the Bionic

    How to set up Google Voice voicemail on the Motorola DROID BIONIC - Know Your Cell

    Hope this helps.

    Lorraine
     

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