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Voicemails sound terrible! Anyone else?

Discussion in 'Android Devices' started by Guitarified, Oct 15, 2009.

  1. Guitarified

    Guitarified Newbie
    Thread Starter
    15

    Oct 15, 2009
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    0
    15
    Has anyone else noticed that the voicemails on this phone sound TERRIBLE?!? I just got the phone last night...it pulled in some already existing voicemails and I've gotten two or three new ones since, and they all sound worse than anything I've ever heard on a cell phone.

    Do I just have a lemon or does anyone else have this issue?


    Jake Larson
    GUITARIFIED PRODUCTIONS
     

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  2. tagta3

    tagta3 Member
    16

    Oct 13, 2009
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    Well most of the time it sounds good but I've noticed there were times where the voice sounded very thin and static-like distortion, is that what you mean?
     
  3. Guitarified

    Guitarified Newbie
    Thread Starter
    15

    Oct 15, 2009
    15
    0
    15
    That's a good description...thin, static-type distortion, and a complete lack of low and mid-range frequencies. Almost high-pitched. Every single message. It almost sounds like listening to an old FM radio that barely comes in and has no bass whatsoever. Unlike my Instinct, on which messages sounded fantastic every time.

    Any ideas?
     
  4. MrMattux

    MrMattux Well-Known Member
    55

    Sep 19, 2009
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    When on speakerphone, they're great. Otherwise they are terrible.
     
  5. Irishfan

    Irishfan Lurker
    5

    Oct 13, 2009
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    Really bad no matter what I do, sometimes the message is so low I can't make it out.
     
  6. tagta3

    tagta3 Member
    16

    Oct 13, 2009
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    Have you tried checking your voicemail at a different location? Maybe it is the tower you are connected to. If that doesn't help, just exchange it, it seems to be the "cool" thing to do, I'm exchanging mine tonight again....
     
  7. romeosidvicious

    romeosidvicious Android Enthusiast
    73

    I haven't had any issues with my voicemail yet. Although none of my old voicemails transferred over for some reason. The ones I have received sound fine.
     
  8. gclaus

    gclaus Newbie
    36

    Oct 5, 2009
    22
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    36

    I haven't had any problems with audio quality, but my VM notifications as well as Visual Voicemail seem to be hit and miss.
     
  9. Grinder16

    Grinder16 Member
    16

    Oct 14, 2009
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    Stupid question - but have you completed the upgrade? There is already one there. Did mine last night and it seemed to help
     
  10. Edaze55

    Edaze55 Android Expert
    81

    Aug 26, 2009
    973
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    Data Tech
    Chicago, IL
    What upgrade?
     
  11. Grinder16

    Grinder16 Member
    16

    Oct 14, 2009
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    Mine had an upgrade ready
    Open voicemail app > menu > settings > check for upgrade
     
  12. Edaze55

    Edaze55 Android Expert
    81

    Aug 26, 2009
    973
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    Data Tech
    Chicago, IL
    Ahhh yea, I completely forgot about that one. Last week seems so long ago.
     
  13. mr.menendez

    mr.menendez Member
    16

    Oct 15, 2009
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    9
    16
    Venice, CA
    Hey thanks! got the new update! now...to have someone call me and leave a vmail..hmmm
     
  14. marctronixx

    Moderator
    623

    Oct 12, 2009
    5,726
    3,550
    623
    34.0522° N, 118.2437° W
    im running VN.5.0.0.32. confirm? i did do the update also. i have not had any calls/voicemails but the setup ladys voice sounded a little tiny...
     
  15. romeosidvicious

    romeosidvicious Android Enthusiast
    73

    I concede the voicemails are little tinny but it's nothing I didn't expect considering the interface. It's not the same as listening to your VM over a phone call and I suspect they encode them with low bitrate and in mono in order to provide the stream in a consistently good manner. This would, of course, make them tinny. I don't have a volume or static problem and most people wouldn't ever think to notice the tinny sound until it was mentioned. Being a codec nerd I now have to go see if there is documentation on this anywhere...
     
  16. Tills

    Tills Lurker
    6

    Nov 18, 2009
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    Is anyone else still having this problem 6 weeks later? My voicemails are horrible in quality. Right now my VM version is 5.0.0.36 and when I try to upgrade I get "General Failure. Please try again at a later time" right away.
     
  17. Archon810

    Archon810 Well-Known Member
    53

    Oct 16, 2009
    153
    81
    53
  18. pdragon

    pdragon Android Enthusiast
    38

    Are you sure the version is .36? I have VN.5.0.0.32 and when I check for an upgrade it says none is available.

    See this thread
    http://androidforums.com/sprint-htc...ues-official-fixes-updated-nov-24-2009-a.html
    and look at the last issue. You need to allow installations from unknown sources to update this app.
     
  19. zombdroid

    zombdroid Android Enthusiast
    78

    Oct 29, 2009
    628
    97
    78
    Search for Brains
    Raccoon City
    I just listened to a saved one and it does sound "tinny". I don't really care though...
     
  20. dhinez

    dhinez Well-Known Member
    38

    Oct 21, 2009
    204
    12
    38
    Sumter
    Mines sounds like crap too, but I learned to live with it until it's fixed or a workaround is found.
     
  21. Tills

    Tills Lurker
    6

    Nov 18, 2009
    9
    1
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    I can confirm that I have the .36 version. I am getting my version from voicemail > settings > Last Line

    I also figured out that general failure issue. I had to shutoff wi-fi in order to check for an upgrade.
     
  22. Put me in the .32, no update available camp. WiFi not on. I am allowing 3rd party apps. What gives? And, yes it does sound kinda cr@ppy.
     
  23. Saltwater Hero

    Saltwater Hero Well-Known Member
    16

    Oct 26, 2009
    96
    7
    16
    pharmacy manager
    Bonita Springs, FL
    Yeah it sounds funky
     
  24. cooolone2

    cooolone2 Android Enthusiast
    78

    Nov 5, 2009
    737
    65
    78
    New York
    Looking for 7.1 stereo surround sound on your VM?
    Lolz

    I think the sound always was terrible. Nothing new...
     
  25. erjent

    erjent Newbie
    16

    Oct 27, 2009
    26
    5
    16
    KCLT
    same as me. best quality for VV is on speakerphone.
     
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