I've a two year old J7 Star where the volume goes to zero for phone, media, everthing all by itself. This makes the phone somewhat useless for staying in touch or streaming.
I thought it was the volume switch and just had that replaced for $60+, but it still does it.
I carry the phone in my rear pants pocket - the tech said the old switch had minor rust issues.
I'm at my wit's end here.
Is it possible I have some sort of virus whacking this thing? I'm running a Malwarebytes scan now.
Just I just do a factory reset? That's kind of where I am headed.
I thought it was the volume switch and just had that replaced for $60+, but it still does it.
I carry the phone in my rear pants pocket - the tech said the old switch had minor rust issues.
I'm at my wit's end here.
Is it possible I have some sort of virus whacking this thing? I'm running a Malwarebytes scan now.
Just I just do a factory reset? That's kind of where I am headed.