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VZW CPNI (permission to snoop and share your info unless you opt out)

Discussion in 'Verizon' started by Airmaxx23, May 13, 2011.

  1. Airmaxx23

    Airmaxx23 Android Expert
    Thread Starter

    I wanted to post this here for my fellow Droid X users:

    Below is the link to the original thread with the info.

    Verizion wants permission to snoop - Droid Forum - Verizon Droid & the Motorola Droid Forum

    You can disable it (opt out) by calling 1-800-333-9956. Google verified the number belongs to Verizon and comes from official documentation at Verizon | About Verizon - Privacy Policy - Customer Proprietary Network Information (CPNI) for Wireless Consumers

    You can also opt out right through the verizon site once you log in. Go to the account tab select "account profile" >then scroll down to "Alerts and Preferences" and select "Manage Privacy Settings".

    Mine was set to share so I changed it.
     



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  2. Droid Samurai

    Droid Samurai Member

    Changed mine too, thanks!
     
  3. Awesome info..Goodlookin out.
     
  4. Deleted User

    Deleted User Guest

    Interesting, mine were set to "do not share" even though I'm sure I never changed those preferences manually.
     
  5. jcash3

    jcash3 Android Enthusiast

    Thanks, changed my setting. Last thing I want is Verizon giving my info away...
     
  6. jbhumph

    jbhumph Android Enthusiast

    Thanks!! I just opted out for myself and my gf
     
  7. JB in AZ

    JB in AZ Android Expert

    Thanks from me as well. Although all my #s were already set to "do not share"
     
  8. Martimus

    Martimus One bite at a time...

    Ahhh... CPNI! I think most every telecom company in the U.S. has to deal with CPNI issues. My employers, now one of the largest Bell Operating companies in the U.S., regularly quizzes us on CPNI and how to never share customer information without that customers explicit approval.
     
  9. bubbaken

    bubbaken Well-Known Member

    All three of my numbers were opted in. By the way it reads (at a glance) they make it look like it is something good they are doing for you. I changed my settings, thanks.

    "Customer Proprietary Network Information Settings

    Verizon Wireless and its affiliates (the "Verizon Companies") provide services to you. In doing so, we may each collect certain information that is made available to us solely by virtue of our relationship with you, such as quantity, technical configuration, type, destination, location and amount of use of the telecommunications services you purchase. This information and related billing information is known as Customer Proprietary Network Information (CPNI). The Federal Communications Commission and other regulators require the Verizon Companies to protect your CPNI.

    In order to better serve your communications needs and to identify, offer and provide products and services to meet your requirements, we need your permission to share this information among our affiliates, agents and parent companies (including Vodafone) and their subsidiaries."
     
  10. Steven58

    Moderator

    Bravo! Thank you. I opted out for all my numbers.
     
  11. sparky07

    sparky07 Well-Known Member

    Thanks for the heads up!
     
  12. Steven58

    Moderator

    I'm going to stick this for a few days and I will enter it in the DX guide sticky.
     
    3devious likes this.
  13. sonofaresiii

    sonofaresiii Android Enthusiast

    Eh, I don't care so much. While I can understand some people's legitimate reasons for wanting their privacy, I don't have anything I don't mind someone else seeing. If it helps Verizon work better, go for it.

    Thanks for the heads up though.
     
  14. Steven58

    Moderator

    I agree with you. However, I do resent being automatically enrolled in this. They should make every customer aware of the fact that they're lurking in the shadows, which is why I opted myself and my family out.
     
  15. Flmgo

    Flmgo Member

    Great find! I don't recall Verizon sending me a message that this was even an option.
     
  16. Martimus

    Martimus One bite at a time...

    If I remember the last CPNI training I went through correctly, customers are not supposed to be automatically enrolled. What's supposed to happen is that you are opted out until you give permission to change your status. But, to be honest, I don't work for VZW so for all I know they have a different take on CPNI.
     
  17. Trooper

    Trooper Android Expert

    Thanks for the information bro. I just opted out.

    Cheers.
     
  18. Steven58

    Moderator

    This is a forum wide issue so I'm going to copy it and stick it in the Verizon section and unstick it here.
     
    3devious likes this.
  19. azuma73

    azuma73 Android Enthusiast

    I went there to change it and got "error 403--Forbidden". I'm the primary acct. holder too?? WTF???
     
  20. drdoom

    drdoom Android Expert

    Call the number.
     
  21. dautley

    dautley Android Expert

    I remember opting out of this two years ago, I think DSL Reports had a article about this when it was new
     
  22. NightAngel79

    NightAngel79 Bounty Hunter
    Administrator

  23. JJBetty

    JJBetty Well-Known Member

    I was able to opt out. I generally never opt in.
     
  24. 3devious

    3devious Android Expert

    And if "helping Verizon work better" means letting them sell your information while lining their pockets instead of running phone lines? I'm less concerned about the spying as opposed to the trading. If anyone is gonna make money from selling my info, it's gonna be me! :)
     
    sharkerbaby likes this.
  25. jamor

    jamor Android Expert

    Wow thanks bro!
     
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