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General VZW Ordered me a replacement phone...

Discussion in 'Android Devices' started by Atty, Jul 21, 2010.

  1. Atty

    Atty Active Member
    Thread Starter
    16

    May 23, 2010
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    Monday afternoon I went into my VZW store for help and they said hey were getting a bootloader error on my phone. They promptly ordered me another one.

    Just got a call from my house mates and apparently my new phone arrived today.

    Is that possible? What should i expect, refurbished or new phone? And more importantly, amoled or lcd?
     

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  2. benson304

    benson304 Well-Known Member
    63

    Apr 7, 2010
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    Big 4 Auditor
    Boston, MA
    Possible yes, probably refurb, and amoled no doubt.
     
  3. adrynalyne

    adrynalyne Well-Known Member
    213

    Jul 15, 2010
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    amoled, refurb.

    No way to know for sure, of course.
     
  4. maddoxrs

    maddoxrs Member
    16

    May 25, 2010
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    Indiana
    I have just ordered my replacement and I was told they don't have any refurbished phones only new phone
     
  5. heffe2001

    heffe2001 Well-Known Member
    38

    May 26, 2010
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    If it was ordered as a FRU (Field Replacement Unit), they certain DO have refurbed units, I just got one yesterday. Unit works great though.

    If you get your tracking info, see if it's being shipped from Fort Worth, TX. If it is, it's most likely one of their refurbed units (assuming they still have them in stock).
     
  6. dannyboy402

    dannyboy402 Member
    5

    Feb 9, 2010
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    How can we tell if its amoled or just led?
     
  7. xmonkey

    xmonkey Well-Known Member
    53

    Dec 10, 2009
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    southern california
    ?

    All Incredible screens are still AMOLED.
     
  8. greenrolaids

    greenrolaids Well-Known Member
    53

    Nov 17, 2009
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    Seattle
    im getting my 3rd replacement phone. All have been amoled, all have been refurb's or atleast in refurb boxes..

    1st one / brand new / random rebooting.
    2nd one / refurb / random rebooting
    3rd one / refurb / speaker crackling
    4th one / coming tomm / fingers crossed.
     
  9. Ryobi

    38

    Jan 24, 2010
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    NY
    Unless you are within your 30 day window, you're gonna get a refurbished unit. Or certified like new device as VZW likes to call it.
     
  10. PearlRose

    PearlRose Well-Known Member
    36

    Sadly, at times, the FRU devices function better than the brand new. Seems its because they go through more tests than the new ones which are just boxed from a production line.

    I'm hoping my 30day replacement isn't possessed like my current though. I hate waiting in line to usually get a sales/support person that says "I can't wait that long to see if there is a problem because there are others waiting"
     
  11. Ryobi

    38

    Jan 24, 2010
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    NY
    My 3rd replacement Inc is by far the best one and its a like new certified device. No screen tint, no reboots. That's what I call better.
     
  12. yojoe600

    yojoe600 Well-Known Member
    143

    Apr 14, 2010
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    College Student
    NC
    its amazing how many phones people go through
     
  13. Mischka7

    Mischka7 Well-Known Member
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    Apr 9, 2010
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    Kinda moot, but a VZW sales rep at the store assured me my replacement was going to be a brand new phone. Guess what: it ain't.

    Certified like-new replacement. Everything seems to be OK except that the silver camera housing is scratched pretty badly. But if that's the only issue on this phone, I can live with it.
     
  14. imtoomuch

    imtoomuch Well-Known Member
    63

    Jul 10, 2010
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    It's so unfair that companies can replace new, defective products with refurbished items! You don't pay the same price for refurbished products that you do for new products for a reason!
     
  15. heffe2001

    heffe2001 Well-Known Member
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    May 26, 2010
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    Same deal with mine, except mine doesn't have a single, solitary scratch or blemish. So far it works fine, but if I have any more issues, I'm going to see if I can get moved over to an X, they just got rooted, and there's way more 3rd party support for things like docks...
     
  16. Mischka7

    Mischka7 Well-Known Member
    38

    Apr 9, 2010
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    That's true if your phone is immaculate, but mine had some scratches on the screen so I'm ok with the refurb (which has no scratches on the screen).

    Incidentally, I just noticed a creaking when I tap the left middle portion of the screen. I'm not sure if it's the case or not (will take it off to try), but it's consistent and annoying.
     
  17. paynomind

    paynomind Active Member
    16

    Apr 27, 2010
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    ATL
    I have a cracked screen and have just been living with it, since i was unsure if replacements through insurance were available.

    Good to hear it is working fine.
     

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