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Warranty replacement handset will not install on Windows

Discussion in 'Android Devices' started by colornshape, May 31, 2010.

  1. colornshape

    colornshape Android Enthusiast
    Thread Starter

    I searched this forum for an hour and couldn't find an answer.

    I've had my like new warranty replacement phone for two days and it seems to be perfect in every way. No dead pixels, even. The OTA went on as soon as I activated it. I have the 50% bug, of course.

    My first phone easily and automatically installed on Windows XP SP3 as both a storage device and something like an ''Android USB Composite Device''.

    This new one will not. Works fine as removable storage, but not the other. Both PDANet and Easy Tether seem to require that.

    My computer recognizes it only as ''ADB'' and will not install any drivers.

    I assume I must remove the old phone to install this one, but I can't find it in the device manager or anywhere else.

    CAn and will anybody help me?


  2. try downloading the sync files for the Eris, that should work.
  3. colornshape

    colornshape Android Enthusiast
    Thread Starter

    Thank you... what sync files? From where? What do they do?
  4. download so you have the USB files. I think that is what you're looking for, and will solve your problems. :)
    colornshape likes this.
  5. colornshape

    colornshape Android Enthusiast
    Thread Starter

    Thank you again. I'll do as you suggested. Matt
  6. colornshape

    colornshape Android Enthusiast
    Thread Starter

    You were right. Once I installed that file, my phone worked like my previous one did. Right now I'm watching a video on Netflix using EasyTether, and it's working fine.

    Thank you and thank you,


HTC Droid Eris Forum

The HTC Droid Eris release date was November 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7600 processor, and 1300mAh battery.

November 2009
Release Date

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