Warranty/rooting in European Union?

[funkylogik]

Aparently in the EU, rooting a device can only legally void the warranty if it can be proved that rooting (or any firmware mods i suppose) caused the fault.
Does anyone know anything more about this or have any success stories about enforcing this upon the manufacturer?
Cheers :beer:

 

[LilBit]

http://forum.xda-developers.com/showthread.php?t=1998801

Rooting and flashing your device does not void the warranty in EU - Hook

 

[funkylogik]

Wow thanx Lilbit :beer::beer:
That is really cool
Wonder how non-EU law applies.
The one thing about one of the links that doesnt ring true to me is where it says like "flash back to factory firmware and see if the problem persists".. what if someone has overclocked a custom kernel and damaged the CPU somehow?
I know that on my phone i can unroot and hide my traces if i have to but in my case, the display is showing signs of LED burn-in. I am a heavy user but thats a hardware thing, not possibly caused by soft/firmware but i emailed sammy UK about it asking about warranty (i dont really care about it yet but i have another year of warranty and wanted to test the water) and told them the phone had root access and was running non-samsung firmware and the (seemed generic tbh) reply was along the lines of "as the phone has been tampered with or modified, youll have to pay for any repairs" along with the canned "i realise this must be causing you an inconvenience" bla bla crap lol

 

[David Vrla]

Wow thanx Lilbit :beer::beer:
That is really cool
Wonder how non-EU law applies.
The one thing about one of the links that doesnt ring true to me is where it says like "flash back to factory firmware and see if the problem persists".. what if someone has overclocked a custom kernel and damaged the CPU somehow?
I know that on my phone i can unroot and hide my traces if i have to but in my case, the display is showing signs of LED burn-in. I am a heavy user but thats a hardware thing, not possibly caused by soft/firmware but i emailed sammy UK about it asking about warranty (i dont really care about it yet but i have another year of warranty and wanted to test the water) and told them the phone had root access and was running non-samsung firmware and the (seemed generic tbh) reply was along the lines of "as the phone has been tampered with or modified, youll have to pay for any repairs" along with the canned "i realise this must be causing you an inconvenience" bla bla crap lol

And did you get your phone repaired?

 

[psionandy]

I think this was a hypothetical question rather than a need to get a particular phone working again. Unfortunately the orignial poster is no longer with us.

If you have a specific question you should probably start a new thread where we'll be happy to help.