Hey guys! Been lurking for a few weeks now, and I ended up buying an Evo last week! But I have this long drawn out problem now... When the guy pulled the phone from the back room, I noticed the seal was broken. I thought he had opened the phone, and he did not mention anything about it. I left the store with my new Evo, and noticed some dust and debris on the ear piece... When I called in to activate my voice service, I asked the rep to note on my account that the phone was open box and that I would like a replacement when one is available. After reading on this site for a while, I learned about the numerous screens and hardware revisions of this phone. I did a ##786# and realized the phone had almost a thousand minutes on it already, and was activated on the 7th of July! I was very irritated, and to make a long story short, I have called every day and asked if they have gotten any Evo's in so I could come in and get a replacement. 3 stores in my area said "no" for the last 6 days. I called disconnections twice, and customer service 3 times trying to get some kind of commitment to help, and they continue to refer me back to the Sprint corporate store I bought it from. My 30 days are running out, and the rebate eligibility expires on the 11th. I already ported my number over. Today, I called a local store and they said they had 4. They refused to hold one, even though I explained my situation. I said I was literally on my way, and 15 minutes later, I arrived to learn there was someone buying all 4 phones. I made it clear I was angry, and left. A 3rd tier manager in disconnections advised me to order a new phone as an additional line of service from Best Buy, then return my Sprint Store phone. What do you guys think? The phone isn't just used, it's got the "b" spot on the screen, and it's obnoxious. I want a new phone, I paid for a new phone. In Florida, there are consumer laws that make it fraud to sell a used good as new, regardless of whether or not you notify the customer. The slime ball that sold me the phone knew damn well it was used, and didn't say a word. My only apprehension is, if I order a new phone from Best Buy or something, what worse situation could I be in? What if I end up with a 0002 with LED bleeding and a grounding problem? Advise?