I've tried manually backing up contacts and SMS messages in Wave Secure, and each time it says "Found: 360 contacts" then goes through a routine that looks like it's backing up something. In the end it will say, "0 new contacts backed up." I emailed WaveSecure about this, and got back a cryptic response saying, "Make sure GPRS is enabled on the phone." What the heck is GPRS? And if it means "3G," isn't 3G always enabled?