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General Weird sound/pop-up issues after Android updates on new S5

Discussion in 'Android Devices' started by LeoNYC, Jul 13, 2016.

  1. LeoNYC

    LeoNYC Lurker
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    I bought a brand new Galaxy S5 for Verizon Everything worked initially, but then the updates began and the sound has become both very low and filled with static and cracking noises (only when using the wired headphones, no issue with the speaker w/o the headphones).

    Also, when I change the volume once in a while Google Voice recognition pops up expecting some action, even though I explicitly turned it off "OK Google" detection in Settings.

    When I cleared the defaults, changing the volume pops at times pops up the box below with: "Do you want to open with Google App or S Voice"? So seems that the Mic is reacting to the audio when the headphones are in, which is very strange. I disabled all the Motions and Gestures also.

    I tried the following to fix this problem without any success:
    1) Cleared the cache partition
    2) Removed and inserted back the sd card, battery, restarted the phone many times
    3) Did a factory reset (it rolled back some updates, but not Android 6.0.1.)
    4) Disabled/enabled Google app, re-installed YouTube and other key apps
    5) Started in the Safe mode - same issue persists.

    Any ideas would be greatly appreciated!
     

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Samsung Galaxy S5

The Samsung Galaxy S5 was announced in 2014 and was the company's first flagship of the year. The device featured a 5.1-inch display with a resolution of 1920 x 1080, 2GB of RAM, 16GB of storage, and a 16MP primary rear camera.

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