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Support Weirdest issue of them all>>>read on

Discussion in 'Android Devices' started by jonstradomous79, Jun 7, 2010.

  1. jonstradomous79

    jonstradomous79 New Member
    Thread Starter
    5

    Jun 7, 2010
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    PLEASE HELP with frozen EVO
    I bought the EVO yesterday and today something popped up saying I had to install a new feature...so I did the phone turned off rebooted itself then when the HTC EVO 4G pops up at start up it just stays there GRRRR I have toke the battery out, I have called HTC they told me to hold down the down arrow then power button to clear storage. I have done everything in my power please help
     

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  2. Roman G.

    Roman G. No-Posting Probation
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    Feb 10, 2010
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    Oregon

    What exactly was the new feature that you installed? If would help to get some more info.
     
  3. jonstradomous79

    jonstradomous79 New Member
    Thread Starter
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    Jun 7, 2010
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    It was the sprint/evo security patch
     
  4. Roman G.

    Roman G. No-Posting Probation
    113

    Feb 10, 2010
    539
    261
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    Oregon
    Really the last thing you could try is a battery pull, take it out and leave it out for 5 minutes or so and give it a shot.
    The only update I have had is the SD card one on the 4th.
    Sorry about your luck:(
     
    me2u69 likes this.
  5. bck9900

    bck9900 Well-Known Member
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    May 29, 2010
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    Austin, Tx
    Were you able to clear storage?
     
  6. BetterMost

    163

    Apr 25, 2010
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    Paramedic
    Northern Illinois
    Take it to a Sprint Corp. store let them figure it out. Thats one nice thing about the IPhone if you have a problem you take it to the Apple Genius bar and wham its fixed or replaced right on the spot.
     
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