1. Download our Official Android App: Forums for Android!

Support Wet phone

Discussion in 'Android Devices' started by fluffsri, Oct 16, 2011.

  1. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    My phone fell out of my pocket down the loo, it was there for 3 to 4 secs. I had a case on it so I whipeed it all apart and ran it in fresh water (No 1s ) so no need to wash it to vigourously. I dried it for 3 days in our airing cupboard (didnt know about the rice thing). When I tried it it fizzed like an electric short, obviously not good! The phone water indicator is red and so is the battery.

    I have been to a shop and they said they can send it away to see if it can be reapired but itll take 6 to 8 weeks! Its insured but they need proof its beyond economical repair.

    So when its been water damaged can it be reapiared?
     

    Advertisement

  2. Xyro

    Xyro 4 8 15 16 23 42
    Moderator
    Rank:
     #19
    Points:
    1,433
    Posts:
    13,006
    Joined:
    Dec 1, 2009

    Dec 1, 2009
    13,006
    9,632
    1,433
    UK
    I suppose it depends on which part(s) where damaged and whether HTC can identify which parts aren't working. It could be a single part that needs replacing, it could be the majority of components.

    I think all you can do is send it off and wait.
     
  3. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    Yeah makes sense really. Will chat to ins company tomorrow and see what they want to do.

    The car phone warehouse saleman said if the idicators were red then its not repairable, surely thats just to show its been water damaged and nowt else. He was a bit of a gobby tit to be honest, as soon as he realised I wasnt there for a sale his attitude changed completely.
     
  4. Xyro

    Xyro 4 8 15 16 23 42
    Moderator
    Rank:
     #19
    Points:
    1,433
    Posts:
    13,006
    Joined:
    Dec 1, 2009

    Dec 1, 2009
    13,006
    9,632
    1,433
    UK
    Yeah, the indicators simply tell you the indicator got wet - it's not a direct indicator of how damaged the components inside are. I've even heard of people who have had the indicators turn red simply by being in a humid environment, so I wouldn't exactly call them reliable.
     
  5. dri001

    dri001 Well-Known Member
    Rank:
    None
    Points:
    16
    Posts:
    77
    Joined:
    Jun 25, 2010

    Jun 25, 2010
    77
    5
    16
    Male
    Sales
    Toronto, Ont., Canada
    I revived a phone that went for a swim by opening it up and pouring rubbing alcohol into the battery compartment. The evaporating alcohol seemed to dry it out. I didn't use a lot, just about a teaspoon or two and waited overnight. The phone has been fine since then. Needless to say, NO SMOKING while doing this. :D
     
  6. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    Turns out it is proper broken LOL. The ins company has agreed to pay up so I need another one. Shame I lost all my apps though oh well. I gather there are different Desire HDs so Ill be asking questions in another thread.
     
  7. landovr

    landovr Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    723
    Joined:
    Feb 2, 2011

    Feb 2, 2011
    723
    75
    78
    Firefighter
    Alberta Canada
    When you enter your gmail account into your new phone it should re-download all your apps.
     
  8. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    Cheers for that mate, bit happier now lol.
     
  9. murzz

    murzz Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    461
    Joined:
    Dec 14, 2010

    Dec 14, 2010
    461
    80
    63
    Male
    Civil Servant
    Edinburgh
    Dont think so mate.
     
  10. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    New phone has arrived and the only difference is its a 2.3.3 and its dry LOL. Logged into my Gmail acc and nowt was there. To tight to pay for any so just reloaded all the freebies I had.
     
  11. D-U-R-X

    D-U-R-X turbo drinker
    Rank:
    None
    Points:
    1,343
    Posts:
    16,881
    Joined:
    Apr 20, 2011

    Apr 20, 2011
    16,881
    7,193
    1,343
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    That's a little strange mate. From what I've always understood, your phone should be linked to your Gmail account... the paid for apps are the one's that download for me first!
     
  12. john_g

    john_g Android Enthusiast
    Rank:
    None
    Points:
    93
    Posts:
    558
    Joined:
    Nov 6, 2010

    Nov 6, 2010
    558
    186
    93
    London, UK
    Why not sign into the Android Market on a computer and see whether it recognises that you are registered for a copy of the programs that haven't downloaded? I've not tried it, but maybe you'll also be able to force them to download from there.
     
  13. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    Cool, worth a bash. Cheers:)
     
  14. fluffsri

    fluffsri Member
    Thread Starter
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    Aug 11, 2011

    Aug 11, 2011
    59
    5
    36
    Looged in on PC andall it shows are the APPs Ive downloaded onto the replacement. Oh well, thanks for the advice guys!
     
  15. ragman

    ragman Lurker
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jan 24, 2011

    Jan 24, 2011
    6
    0
    5
    East Anglia, UK
    I sent my water damaged Desire HD to www.phonedoctor-uk.co.uk two and a half months ago. The status is still "processing" and they do not reply to my emails asking about progress. Anyone else have experience of this outfit?
     
  16. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    Rank:
     #4
    Points:
    3,118
    Posts:
    32,116
    Joined:
    Jan 3, 2011

    Jan 3, 2011
    32,116
    24,060
    3,118
    Scotland
    If they've had it that long and they've stopped responding to emails, I'll be honest and say it doesn't look good unfortunately. Sorry, that's probably not what you wanted to hear.

    Send them another email, stating if they do not contact you in 5 days (or pick a time), explain you'll be contacting police and/or trading standards. They have a number on the website too, have you tried calling that?

    Have you paid for the repair already? Paypal/your debit/credit card might be able to give you the details (address etc.) of the recipient of the transaction, just in case it differs from where you actually sent the phone.
     
  17. murzz

    murzz Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    461
    Joined:
    Dec 14, 2010

    Dec 14, 2010
    461
    80
    63
    Male
    Civil Servant
    Edinburgh
    I would forget the email's mate. Get right on the phone to them and if you dont get any joy there, like Prez said get straight on to trading standards.

    Let us know how you get on with the phonecall.
     
  18. ragman

    ragman Lurker
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jan 24, 2011

    Jan 24, 2011
    6
    0
    5
    East Anglia, UK
    Re phonedoctor-uk, Thanks for responses, yes have been lazy in not phoning them. I called about 2
     
  19. murzz

    murzz Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    461
    Joined:
    Dec 14, 2010

    Dec 14, 2010
    461
    80
    63
    Male
    Civil Servant
    Edinburgh
     
  20. D-U-R-X

    D-U-R-X turbo drinker
    Rank:
    None
    Points:
    1,343
    Posts:
    16,881
    Joined:
    Apr 20, 2011

    Apr 20, 2011
    16,881
    7,193
    1,343
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    I'd definitely get back on the phone to them, explain that you're not happy and that you want the phone back ASAP, otherwise you'll take things further!
     
  21. murzz

    murzz Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    461
    Joined:
    Dec 14, 2010

    Dec 14, 2010
    461
    80
    63
    Male
    Civil Servant
    Edinburgh
    2 and half months Rob, what a piss take, not looking good.
     
  22. D-U-R-X

    D-U-R-X turbo drinker
    Rank:
    None
    Points:
    1,343
    Posts:
    16,881
    Joined:
    Apr 20, 2011

    Apr 20, 2011
    16,881
    7,193
    1,343
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    I know mate... what I meant was, call them and say that you will go to the police... especially if they've not been responding to emails!
     
  23. murzz

    murzz Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    461
    Joined:
    Dec 14, 2010

    Dec 14, 2010
    461
    80
    63
    Male
    Civil Servant
    Edinburgh
    Yeah your right mate, call, if no joy phone the police. Maybe we need to get a sticky at the top of the forums warning about this mob.
     
  24. ragman

    ragman Lurker
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Jan 24, 2011

    Jan 24, 2011
    6
    0
    5
    East Anglia, UK
    Re: phonedoctor-uk
    Rang the guy again today - he apologised for not getting back to me yesterday as promised. I asked why they had kept it for 2
     
  25. D-U-R-X

    D-U-R-X turbo drinker
    Rank:
    None
    Points:
    1,343
    Posts:
    16,881
    Joined:
    Apr 20, 2011

    Apr 20, 2011
    16,881
    7,193
    1,343
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
     
Tags:

Share This Page

Loading...