Jack. I hate UPS. At least with Fedex, they'll contact a driver and find out approximately when they'll be there, or you can even meet them in route and pick up a package, which I've done before. The only information available from UPS, is that the package will be delivered some time between 9:00 am and 7:00 pm. Well its 6:30 now, and still no Epic! Damn you Brown! Sorry for the rant.