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Support What happened to my phones touch screen?

Discussion in 'Android Devices' started by Isaacmata14, Sep 10, 2014.

  1. Isaacmata14

    Isaacmata14 Lurker
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    I had this phone for a few months and it has been working really good but recently I dropped my phone at knee level. The screen did not crack but I noticed that there is a horizontal line about the size of my pinky finger that us unresponsive on the top of my phone. Please help! Anyone know what it is? This phone has been working well for me! What can u do to fix it? I tried turning it on and off. Do you think it was the digitizer? If so how much would it cost to fix?
     

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  2. acejavelin

    acejavelin Android Expert
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    You would have to replace the whole screen assembly, the LCD screen and digitizer are glued together in this device. $60 or so depending on where you get it and up to $100 additional if you have it done by a professional.

    The replacement job is doable by someone with some technical knowledge, but the G2 is a little more than many devices for screen replacement.

    https://www.ifixit.com/Guide/LG+G2+LCD+and+Digitizer+Replacement/28952
     
  3. copestag

    copestag Android Expert
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    call and get a warranty replacement if its only a few months old......... this is not from you dropping your phone and I wouldnt mention that when you call as they will try to use that excuse.

    a healthy percentage of the G2s have had this problem in the first year so far......... a 1/4" dead spot about an inch or so from the top, the width of the screen....... or vertical lines on the screen

    next youll lose "knock-on" (knock-off) will still work......... then youre screen will start acting erratically .... scrolling around on its on

    do a little searching (especially at XDA) and you'll see what Im talking about...... it was originally thought to have something to do with certain ROMs causing overheats...... but many who arent even rooted are experiencing the same issues

    when you call for a replacement they will already know what youre talking about......... theyre replacing A LOT of them.... mine is due to arrive today :)
     
  4. Isaacmata14

    Isaacmata14 Lurker
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    What if I don't have a warranty? I bought mine on Craigslist...
     
  5. acejavelin

    acejavelin Android Expert
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    Try anyway... Half the time they don't check, otherwise call LG and see if they will fix it
     
  6. cougar214

    cougar214 Android Expert
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    My phone seems to be doing this. Will a full LCD+digitizer replacement fix this?
     

LG G2

The LG G2 has a 5.2-inch display with 1080p resolution. It also has a Qualcomm Snapdragon 800 processor, 2GB of RAM, a 13 megapixel camera, NFC, and more.
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