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What is an "XTRA" charge?

Discussion in 'Virgin Mobile' started by hiwatt, Nov 2, 2011.

  1. hiwatt

    hiwatt Well-Known Member
    Thread Starter
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    Sep 12, 2011
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    N Side of Chicago
    I noticed when I checked the VM app that 25 cents was deducted from the balance on my account. Now I don't care about the 25 cents, but it made me wonder-for what? I'm still under my minutes, so I looked it up and it appears on my bill as an "XTRA", no phone number, call made at 8:12 last night. What could it be? I've attached that part of my bill, btw. Thanks!
     

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  2. Petrah

    Petrah Psychotic Female
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    Jun 13, 2011
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    Annoying my X-Husband
    Hanover Park, IL
    Never seen that before on mine. Id definitely be calling customer service to find out exactly what that is. 25 cents may not be much, but still. You have a right to ask what that's for.
     
  3. hiwatt

    hiwatt Well-Known Member
    Thread Starter
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    Sep 12, 2011
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    N Side of Chicago
    Couldn't get an explanation, as I feared. Hey, at least it's only 25 cents and it's never happened before.
     
  4. gadgetmonster

    gadgetmonster Well-Known Member
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    Just dispute it with the cc company
     
  5. hiwatt

    hiwatt Well-Known Member
    Thread Starter
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    Sep 12, 2011
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    N Side of Chicago
    I suppose I could, but over 25 cents I feel like it's not worth it. Now if it was as little as five dollars, I totally would.
     
  6. gadgetmonster

    gadgetmonster Well-Known Member
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    an error is an error is an error, its the principle of the thing.......if they did that to every customer, that would be a big $. ..........reminds me of the scam in 'office space'.
     
  7. motoracer1486

    motoracer1486 Well-Known Member
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    This. If they can't tell you what the charge is for then they need to take it off.
     
  8. bigvandal

    bigvandal Well-Known Member
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    Jun 19, 2011
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    This
     

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