Help What the #$%@ is up with my screen?

[sbmgroove]

I am new to the Android world. Activated my Optimus V 2 weeks ago and after 1 day the screen started going blank. After the screen would time-out, the only way to get the screen back would be to pull the battery. The phone was still on because I could hear notifications of texts and emails and the lights would flash when pressed. Spent a few hours with LG and VM tech support, reset the phone, etc, etc, and no luck. Phone would lose the screen constantly. So I bought another phone (stupid me). Activated it today and the first time the screen timed out it locked. And the second time also. What the heck is going on? I am tech savvy and have read the posts here and see nothing like this. It can't happen on 2 phones. It isn't wifi related as this happens when I only have 3g coverage also. Help!

 

[ProgramIchiban]

I'm betting the guy who shipped the load of Optimus V's to your town must have been in a car crash in his 18 Wheeler with all of the phones haha. I think its just the phones. Try buying from a different store haha.

 

[kc3]

Virgin Mobile customer service reminds me of a conversation a friend of mine had with a computer company call center...
"Friend: My computer won't turn on, press the button and nothing
Support: Have you tried running an anti-virus
Friend: My computer DOESN'T TURN ON
Support: I need you to please run an anti-virus"
lol

 

[melim]

sbmgroove, you are clearly just too electrifying for this phone to handle.

 

[sbmgroove]

I have only had to pull the battery 5 times today! So I guess that is good. When this phone works it is great, but I don't know. It seems to lock up during downloads. Also hangs on soft power down occasionally. I'll give it a little while longer. I am a hardware guy and I always think I can make anything work. I will figure it out!

 

[sbmgroove]

The microSD card was the culprit. I had formatted it on my pc and thought this would be sufficient. On a whim, I unmounted the card, formatted it in the phone, remounted it, and the problem has disappeared. Now I really like my phone.

 

[tater_salad]

The microSD card was the culprit. I had formatted it on my pc and thought this would be sufficient. On a whim, I unmounted the card, formatted it in the phone, remounted it, and the problem has disappeared. Now I really like my phone.

From what I've read, this is the #1 thing to upgrade on your phone... I haven't done it on my 4 day old phone yet.. but a lot of lockups / issues are caused by the cheapo cards that the phones come with stock...