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Support what to test in a new phone

Discussion in 'Android Help' started by louis2008, Aug 22, 2016.

  1. louis2008

    louis2008 Well-Known Member
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    I asked the salesman, he didn't answer directly

    He suggested me only look carefully for any scratch but this is not important to me.

    what should I test in addition to scratch?

    bluetooth? camera? how to test the camera? how to know if the camera takes pictures correctly without defect?

    I do not have bluetooth headset, how to check if it connects correctly

    Anything else I have to test ??

    Thank you1
     

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  2. mikedt

    mikedt 你好
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    If you're buying new, the phone should be perfect, no defects. To test Bluetooth, you'll need a Bluetooth device of course, like a headset or something.
     
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  3. lvt

    lvt Android Expert
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    At least you can make sure that all physical buttons work correctly, the battery charges when connected, touch screen works flawlessly.

    Other things aren't complicated to test but I double that you would have enough of time to test all of them. Moreover, when you buy a brand-new phone you usually have to pay before you can start and setup the phone.
     
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  4. Dannydet

    Dannydet Android Expert
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    Go to phonearena.com and look up your phone's spec's
     
  5. louis2008

    louis2008 Well-Known Member
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    Hello, I've already bought it home, the fact is that they provides 7 day replace new so I dont' have to rush to test everything in their place

    However, strangely, they didn't require me to pay before they unsealed the box, and only required me to pay after I finish my first test.

    They should be highly reputed, however, I have some doubts
     
  6. badcatz

    badcatz Well-Known Member
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    I would test its ability to connect to Bluetooth and WiFi before your exchange period is up. I once got a brand new phone from a Verizon store that refused to connect to anything via Bluetooth even after two hard resets. When I went return it the sales guy just thought I was "some dumb old guy" but couldn't connect it to anything either! ;) Needless to say I left with a replacement that I verified could connect to my car before I left.
     
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  7. AZgl1500

    AZgl1500 Android Expert
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    for me, BLUE TOOTH

    or it is a piece of junk

    then, will it connect to a flaky WiFi and continue to hold that connection witout dropping out?

    motels have the worst WiFi routers ever invented, and not may laptops can stay connected w/o dropping out

    this POS laptop sure won't and it is an ASUS TP-500L running Linux
     
  8. AZgl1500

    AZgl1500 Android Expert
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    for me, BLUE TOOTH

    or it is a piece of junk

    then, will it connect to a flaky WiFi and continue to hold that connection without dropping out?

    motels have the worst WiFi routers ever invented, and not many laptops will stay connected w/o dropping out

    this POS laptop sure won't and it is an ASUS TP-500L running Linux
     
    #8 AZgl1500, Aug 23, 2016
    Last edited: Aug 23, 2016
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  9. karasahin

    karasahin Well-Known Member
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    You really SHOULD update your phone to the latest firmware and see if there will be any problems within your return policy. I regret that I didn't do it with my S5 because my phone is struggling right now due probably faulty firmware update.
     

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