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Discussion in 'Suggestion Box & Feedback' started by Rastaman-FB, Oct 10, 2009.

  1. Rastaman-FB

    Rastaman-FB Well-Known Member
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    For the last 2 days Android forums have either been extremely slow taking more than 1min to load a page or it just times out with a 504 page unavailable.
    It is possible to access stuff if you are being patient but with no info being given out to users as to why Androidforums and phandroid are running slow im sure people will be getting frustrated as its a big community and people browse the forums regularly.

    I know its not just me as ive had this problem on multiple computers on different isp's and even the mobile site is not working properly.


    can you let us know whats going on?
     

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  2. Pottsy

    Pottsy Member
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    Rastaman - just so you know it's not just you. Takes a couple of minutes per page here.
     
  3. zukini

    zukini Well-Known Member
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    Me too its unusable like this. Mods please help.
     
  4. Slug

    Slug Check six!
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    Any info at all? This is killing us, especially the new Sprint Hero owners who just got their toys and can't ask/answer questions.
     
  5. Phases

    Phases Community Manager
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    This is agreeably unbearable. Believe me when I say we're as unhappy about it as you all are.

    Unfortunately there's nothing anyone can do but wait. This is a problem with the hosting company and only they can fix it. Rest assured Rob is breathing down their necks about it. This has gone on far too long. (I'm not sure if this is the first time they've put us through something like this or not - I know we've changed companies before.)

    Hopefully he will hear something soon. At least an explanation of what the problem is. (Or even better, hopefully it'll all be fixed soon.)

    Very sorry for the inconvenience guys, hang in there.. Rob or I will let you know when we know more as soon as we do.
     
  6. Edaze55

    Edaze55 Well-Known Member
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    Thanks for the heads up Phases.

    I really hope the hosting company comps the site for all the down/barely up time in some way.

    Ive been trying to stick it out, and it hasnt been easy. Since getting my Hero on Friday, there have been dozens of questions asked and answered.
     
  7. TattierPub

    TattierPub Well-Known Member
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    Someone took matters into their own hands.

    It's new but check it out.

    [Link Removed.]
     
  8. Rastaman-FB

    Rastaman-FB Well-Known Member
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    i think creating even more forums when there are already loads and this is easily the most active will just create a bigger devide in the community. its best we just wait it out.

    seems the host is bandwidth throttling for some reason
     
  9. TattierPub

    TattierPub Well-Known Member
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    I think the person who created the forum was responding to the need of a place where people can get their questions answered and interact with other users. There are many new Android users with questions they need answered.

    No divide is being created, if anything the new forum is filling the void left by this one.

    Reliability has been an issue with this forum for a week now, you never know when or if you're going to make it here. Not to mention the lack of response to members who sent e-mails to the administrators.
     
  10. Phases

    Phases Community Manager
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    Just an update:

    - Ok, the problem is due to high traffic. Just last month phandroid hit the 1 million views per month mark, and now phandroid/af is sitting at 2 million. The new device probably had something to do with the sharp increase. We've had to up the dedicated server count before, and now we're going to have to do it again. So therein lies the problem. Rob is working on it - that's his area.

    - Creating the other forums, what can we say.. go for it, and have fun! It is an awesomely fun adventure. :) But seriously - don't spend your time promoting it here. (And putting links in your signature "Go to forums that DON'T suck". That's just plane rude. We're doing our best to handle the sudden unexpected overload and we'll get it fixed.)

    We'll let it go for now during this rough patch but once things get back to normal don't plan on using this place to advertise. You won't allow it there either so don't get too mad at me. ;)

    Edit: On second thought (discussion), we're less inclined to be polite about it considering the middle finger we're being given in the signature/wordings. With that in mind, we've opt'd to remove the links and not permit the advertising. That's right - we're taking our football and going home.

    - "Not to mention the lack of response to members who sent e-mails to the administrators." ... I apologize tp those who have inquired and got no reply. I myself have not received one single email. Not one. Rob has personal reasons as to why he's been away from his computer. I wish I'd known about the emails before now. I've got some questions in IRC from mods but that's it.

    Thanks for hanging in there guys and we are very sorry about the inconvenience. Trust me on that. Yes, we were hit with a bit of a surprise. Yes - we will get sorted.

    Please feel free to email or PM me with any concerns/questions.
     
  11. MrMattux

    MrMattux Well-Known Member
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    Politics politics. Be happy. AF is back up and there are lots of Android phones on the horizon. Let's be friends. No sides and no negativity from either party.

    Sorry, I had to put some happy in this thread. I hate politics, and it's just a phone.

    Thanks, Phases, for letting us know what was up.
     
  12. Rastaman-FB

    Rastaman-FB Well-Known Member
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    seems to be working very fast this morning.

    thanks for updating us Phases
     
  13. Rob

    Rob I'm tellin' mommy on you!
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    Look for a full post on Phandroid about this in a few hours as we try to catch up from the agreeably unbearable slowtime/downtime.
     
  14. zukini

    zukini Well-Known Member
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    Rob I don't know what you did but its back and I’m glad.

    I’m not sure if it helps but another forum I use is PPrune (professional pilots rumour network) and it has a traffic limit on it. When ever there is a crash or serious incident the traffic goes nuts. When it cant cope it only lets existing members inside.

    Not sure if you can do it here but might be worth considering.
     
  15. Merago

    Merago Well-Known Member
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    Glad to see it's all up and going again. At least the problems were caused by a positive thing - a spike in traffic.
    I hadn't realised just how frequently I checked in here and at Phandroid each day until the problems started!
     
  16. Phases

    Phases Community Manager
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  17. Ziani

    Ziani Well-Known Member
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    Welcome back everybody :)
     
  18. shivers316

    shivers316 Godmember
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    No, Phases. No. LOL
     
  19. Rastaman-FB

    Rastaman-FB Well-Known Member
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    must say when i did eventually get on to make this original thread (many refreshes and some 10 mins later)
    i did notice it had 20 members and 376 guests just on android forums main page, this is excluding phandroid

    basically you got hammered :p

    EDIT:
    mind you, everything is lightening quick today and its currently "39 members and 342 guests"
    so im wrong
     
  20. Phases

    Phases Community Manager
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    Ah but, we've upgraded hardware in between that time, hence the lightning quickness. ;)

    FINALLY… WE ARE BACK!!! | Android Phone Fans
     
  21. Phases

    Phases Community Manager
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    For those of you keeping score at home, here's an FYI for ya:

    Saturday we passed the 15k member mark. Today we hit new record of online users: "Most users ever online was 627, Today at 10:58 AM."
     
  22. Rastaman-FB

    Rastaman-FB Well-Known Member
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    rah thats alot of users

    well played
     
  23. trick202

    trick202 Well-Known Member
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    Is it because I was online?

    ;)
     
  24. Phases

    Phases Community Manager
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    Actually, yes!
     
  25. shivers316

    shivers316 Godmember
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    649 at 3:40 pm boyeeee!!!
     

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