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WhatsApp Backup issue

Discussion in 'Android Apps & Games' started by bobmoe7, Jan 16, 2022.

  1. bobmoe7

    bobmoe7 Lurker
    Thread Starter

    I can't seem to backup my WhatsApp.It either gets stuck on preparing back up or it gets stuck at 50%.
    I have tried many solutions found online such as clearing cache, unlinking and linking Google to WhatsApp many times, used a different Google account, used mobile data and different WiFi networks, deleted old backups, restarted my phone, turned video backup off, deleted chats which I did not need.

    I have been trying since yesterday since I am getting a new phone today and need to transfer my WhatsApp chats.
    Please help
     



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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    what phone do you have? how much space do you have left? do you have an sd card?
     
    GameTheory, James_Watson and Dannydet like this.
  3. James_Watson

    James_Watson Android Enthusiast

    If the issue persists, it is recommended to take advantage of some 3rd-party professional WhatsApp Transfer utility software.
     
    GameTheory, ocnbrze and Dannydet like this.
  4. GameTheory

    GameTheory Android Expert

    For me what fixed the issue was to stop the backup after a few minutes of being stuck(at 90%) and restarting the backup. It picked up where it left off and finished backing up.

    As for the obvious, make sure you have enough space in your google account for the backup. Also keep in mind that backups can take long as was the case for me (116MB took well over an hour). While other times it's been quick.
     
    James_Watson and ocnbrze like this.

WhatsApp Messenger

WhatsApp Messenger Forum

com.whatsapp

WhatsApp from Facebook WhatsApp Messenger is a FREE messaging app available for Android and other smartphones. WhatsApp uses your phone's Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message and call friends and family. Switch from SMS to WhatsApp to send and receive messages, calls, photos, videos, documents, and Voice Messages. WHY USE WHATSAPP: • NO FEES: WhatsApp uses your phone's Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message and call friends and family, so you don't have to pay for every message or call.* There are no subscription fees to use WhatsApp. • MULTIMEDIA: Send and receive photos, videos, documents, and Voice Messages. • FREE CALLS: Call your friends and family for free with WhatsApp Calling, even if they're in another country.* WhatsApp calls use your phone's Internet connection rather than your cellular plan's voice minutes. (Note: Data charges may apply. Contact your provider for details. Also, you can't access 911 and other emergency service numbers through WhatsApp). • GROUP CHAT: Enjoy group chats with your contacts so you can easily stay in touch with your friends or family. • WHATSAPP WEB: You can also send and receive WhatsApp messages right from your computer's browser. • NO INTERNATIONAL CHARGES: There's no extra charge to send WhatsApp messages internationally. Chat with your friends around the world and avoid international SMS charges.* • SAY NO TO USERNAMES AND PINS: Why bother having to remember yet another username or PIN? WhatsApp works with your phone number, just like SMS, and integrates seamlessly with your phone's existing address book. • ALWAYS LOGGED IN: With WhatsApp, you're always logged in so you don't miss messages. No more confusion about whether you're logged in or logged out. • QUICKLY CONNECT WITH YOUR CONTACTS: Your address book is used to quickly and easily connect you with your contacts who have WhatsApp so there's no need to add hard-to-remember usernames. • OFFLINE MESSAGES: Even if you miss your notifications or turn off your phone, WhatsApp will save your recent messages until the next time you use the app. • AND MUCH MORE: Share your location, exchange contacts, set custom wallpapers and notification sounds, broadcast messages to multiple contacts at once, and more! *Data charges may apply. Contact your provider for details. --------------------------------------------------------- We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at: android-support@whatsapp.com or follow us on twitter: http://twitter.com/WhatsApp @WhatsApp ---------------------------------------------------------

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March 18, 2020
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