Hello all,
Wondering if anyone has ever seen or heard of this problem. My whatsapp today just started freezing up repeatedly and would not work. I tried all of the go-to solutions online as far as clearing whatsapp cache, hard reboots, checking for software updates (I'm using android 9 and it says software can't be updated further), uninstalling reinstalling whatsapp, and then a final option which has failed of completely hard-factory resetting the phone.
At this point I suspect the problem is the size perhaps of my chats and images? I have about 180,000 images on whatsapp and 1.7m messages. The total size of the backup file is 28gb on google drive. Each time I would uninstall and reinstall it would just start freezing. Then after this final attempt at factory resetting failed I decided to post.
Perhaps a samsung note 8 has a limit on file size for whatsapp to function?
Wondering if anyone has ever seen or heard of this problem. My whatsapp today just started freezing up repeatedly and would not work. I tried all of the go-to solutions online as far as clearing whatsapp cache, hard reboots, checking for software updates (I'm using android 9 and it says software can't be updated further), uninstalling reinstalling whatsapp, and then a final option which has failed of completely hard-factory resetting the phone.
At this point I suspect the problem is the size perhaps of my chats and images? I have about 180,000 images on whatsapp and 1.7m messages. The total size of the backup file is 28gb on google drive. Each time I would uninstall and reinstall it would just start freezing. Then after this final attempt at factory resetting failed I decided to post.
Perhaps a samsung note 8 has a limit on file size for whatsapp to function?