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Support when ever call ends dialogue appears with same ad and ok button

Discussion in 'Android Devices' started by asanaullah, Oct 20, 2017.

  1. asanaullah

    asanaullah Lurker
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    when ever call ends dialogue appears with same ad and ok button

    I have samsung note 5, when ever call end i recieve a dialogue with ok msg.. that says to send sms to a number in order to win 100k$..
    if someone calls and call end it doesnt appears.
    if i call but the next person doesnot recieve it.. the dialogue doesnt appears
    if i call and the next person recieves,, when call ends the dialogue appears with ok button.

    the dialogue appears if internet is available or not
    the dialogue appears even if phone in safe mode.

    this dialogue is of white colour with simple same ad everytime..

    pls assist..

    Regards
     

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  2. mikedt

    mikedt 你好
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    Teachaaa
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    The ads appearing even when it's in safe mode, doesn't sound good at all. Is your Note5 rooted? Because if it is, you may need to re-flash the firmware as the adware is apparently in system if it appears even in safe mode.
     
  3. asanaullah

    asanaullah Lurker
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    No its not rooted and was never rooted
     
  4. mikedt

    mikedt 你好
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    Teachaaa
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    So these ads are definitely appearing even when booted into safe mode? That just should not be happening, unless the adware is in system with root permissions AFAIK. Could try factory reset, but if the ads are still appearing after that, then probably only option would be reflashing the Samsung firmware.

    How long has it been like this. Have you been installing downloaded apps or games from outside of Google Play or Amazon Apps?
     

Samsung Galaxy Note 5

The Samsung Galaxy Note 5 was released in August of 2015 and was the company's flagship phablet for the year. The device features a 5.66-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 16MP main camera.

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