When I plug my phone into the USB on my computer its just says Initializing

[Terry S]

When I plug my phone into the USB of my computer it just says Initializing and doesn't go anywhere from there?

 

[MeVirtually]

I was having trouble getting Windows to see it too, but MrTony found that by plugging the phone into a different USB port on the computer, Windows was able to finally see it. That did the trick for me too. I had the drivers that are stickied in this forum installed, BTW.

 

[Grouchyass]

Try using a powered USB hub for some reason only way to work on some pc's. Also you may have to manually install the drivers.

 

[grphx]

I kinda have the same problem, was about to actually make a thread. When I plug mine in, it just stays at the "connected" screen and wont let me mess with the phone while it's plugged in. I didn't install the drivers because I'm at work and the dropbox URL is blocked.

 

[c0ld29]

grphx, you have to go into your settings and there is an option to let you mess with the phone while it is connected/charging. I'm not 100% what its under because I'm waiting for my phone to arrive this afternoon but I read about this on another thread.

 

[Karl_Tx]

Hi guys....couldn't get my captivate to connect to the computer either.
Found out that once you see the usb symbol in the top left corner, drag down like you would for a notification and click on the usb message and say mount.....the computer not only sees the external but internal card also....no drivers needed....I'm on Win 7 64 bit ultimate