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General who will have a better exchange policy?

Discussion in 'Android Devices' started by gpz828, Jun 17, 2012.

  1. gpz828

    gpz828 Member
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    Planning to purchase the EVO V, like to know who will have a better exchange policy if something goes wrong with the phone Best Buy, Radio Shack or Virginmobile online?
     

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  2. JDUBXL

    JDUBXL Newbie
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    I personally got the Best Buy 2 year accidental damage warranty for 80$. I could accidentally chuck this thing out of a moving vehicle and get a full replacement no questions asked.
     
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  3. koopakid08

    koopakid08 Android Expert
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    Do NOT buy from radioshack they are a terrible company and many stores do not follow their corporate return policy. Go with best buy so if you have issues you have an actual store to get a replacement and won't have to wait for shipping.
     
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  4. OverByter

    OverByter Resident Slide Rule Guru
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    The good part about Virgin is that they'll send you a replacement sight unseen. Amazing what "could" possibly happen to your phone during return shipping. :D Another point in their favor is that unlike everyone else whose warranty on the replacement is either 30 days or the remainder of your original warranty, whichever is longest. Virgin actually restarts your 1 year warranty beginning from the date that you activate the replacement.
     
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  5. raysurrx7

    raysurrx7 Member
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    Given that you go back to retrieve it.
     
  6. JDUBXL

    JDUBXL Newbie
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    Well yeah, it does not cover lost or stolen phones. I think the virgin extended thing may do that or something though. Phone insurance I think it's called.
     
  7. DanielM426

    DanielM426 Android Enthusiast
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    Beat buy is good. 30 day return. Also don't forget that virgin has a pretty fair 1year warranty
     
  8. thebryceee

    thebryceee Android Expert
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    I accidentally (yes accidentally, I had a good working phone) cracked my screen on my Triumph and I told them the truth about what happened and they sent me a replacement still.

    Replacement was defective so I asked a for a brand new one and after being told no twice, by 2 different people, they sent me a brand new one, sealed in box with everything in it.
     
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