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Support Whte screen on Blu Neo 3.5

Discussion in 'Android Help' started by Naomi969, Jun 14, 2016.

  1. Naomi969

    Naomi969 Newbie
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    Jun 14, 2016
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    I have a white screen problem on my Blu Neo 3.5.

    This happened after we put in a new battery for the phone that we bought in the phone repair shop after the original battery stopped working (I don't know if the battery is new but it's in a good condition).

    At first it came on fine but it was low on charge. So we plugged it in. Tried to turn it on again but the white screen came on and won't go away.

    What do we do now? Did this new battery cause this? Any hope for this phone?
     

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  2. Naomi969

    Naomi969 Newbie
    Thread Starter
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    Jun 14, 2016
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    Female
    Any ideas? I wonder if the new battery might have burned the phone....it was bigger in size than the original...
     

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