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Support Why can't I change my Google Play Games ID?

Discussion in 'Android Apps & Games' started by JohnJSal, Jan 6, 2018.

  1. JohnJSal

    JohnJSal Android Expert
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    Hi all. For the past few weeks I have been trying to edit my Google Play Games profile name, but every time I do it it says "Something went wrong" and to try again later.

    Does anyone know why this is happening and how I can fix it?

    Thanks!
     

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  2. dontpanicbobby

    dontpanicbobby Android Expert
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    It's linked to your Gmail address.
     
  3. JohnJSal

    JohnJSal Android Expert
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    What do you mean? You are supposed to be able to change it at any time.

    I'm talking about the Play Games profile name, not my actual Gmail name.
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    I just tried to do it 3 times and 3 times I got the same error as you. :(

    Have you tried different user names? What device are you using?
     
  5. JohnJSal

    JohnJSal Android Expert
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    I've tried it on my Android phone and my Fire tablet. Is there a way to do it on a website?

    What usernames do you mean?
     
  6. dontpanicbobby

    dontpanicbobby Android Expert
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    Maybe I'm thinking of the wrong thing. Is the Google Play username the thing you see when you opent the Play Store and tap on the hamburger bars on the left?
     
  7. El Presidente

    El Presidente Beware The Milky Pirate!
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    The username you're trying to change it to. At the moment, mine is PulsatingJellyfish81 (or something like that, I didn't change from the default). Maybe it doesn't like whatever you're trying to change it to?

    No, this is your "gamertag" via the Google Play Games app.
     
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  8. dontpanicbobby

    dontpanicbobby Android Expert
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    Well I was totally wrong then. Carry on.
     
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  9. JohnJSal

    JohnJSal Android Expert
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    Huh, I added an extra number to it and it worked! Maybe you can't have just a single number at the end, like I was trying to do.

    Thanks for getting me to try again!
     
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  10. Milo Willamson

    Milo Willamson Android Enthusiast
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    Occupation documation, something..
    Urbana Illinois, middle of funsville
    symaticl0er is my youtube and gamer tag on google play. I chose it :) I had it forever too, think it was before ten years ago..
     
  11. Seto Lohe

    Seto Lohe Lurker
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    It worked after adding numbers next to the name.
    P. S. I added 3 numbers as I liked it that way but I am pretty sure 1-2 is enough.
     
  12. Unforgiven

    Unforgiven OK Google
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    Cool, glad you are all set.
     
  13. Gunslinger01

    Gunslinger01 Lurker
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    Still can't change mine, how ai I supposed to do, I'm adding number s but nah it won't work.
     

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