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Why can't I get OTA upgrade from google?

Discussion in 'Android Devices' started by thishall, Apr 21, 2011.

  1. thishall

    thishall Lurker
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    My Nexus S' version is 2.3.2(It's from T-mobile).

    I haven't gotten any OTA 2.3.3 from google.

    When I enter number *#*#2432546#*#*, it is not working.

    I know how to upgrade 2.3.3 manually.

    But why can't I get OTA?

    Does google stop sending it?
     

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  2. AndreaCristiano

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    no they are slowly rolling it out
     
  3. rborelli

    rborelli Well-Known Member
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    Did yours come with 2.3.2? I'm still on 2.3.1 and it doesn't sho any update. Don't feel like manually doing it though. I'l wait for them to come out.

    Bob
     
  4. AndreaCristiano

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    this is all so weird mine came with 2.3.3 out of the box. have you guys called google?
     
  5. rborelli

    rborelli Well-Known Member
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    I'm going to try to find where to ask them. Strange mine is less then a month old (but who knows how long Best Buy had it sitting there)

    Bob
     
  6. AndreaCristiano

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    let these guys know if you find anything
     
  7. rborelli

    rborelli Well-Known Member
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    Just sent an email to Samsung support. Still can't find out where to send to Google. I'll post any reply.

    Bob
     
  8. dhend25

    dhend25 Well-Known Member
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    Mine too! Purchased at Northern Virginia Best Buy store on March 2nd. Came with 2.3.1, and still is. I to, do not desire to do a manual upgrade.

    dh
     
  9. AndreaCristiano

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    So weird. Go to Google mobile and search the forums
     
  10. rborelli

    rborelli Well-Known Member
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    Saw a post about the upgrade but everyone saying to do it manually.

    Bob
     
  11. rborelli

    rborelli Well-Known Member
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    Ok, here is what Samsung wrote back to me:

    Dear Robert,
    Thank you for your inquiry.
    We do apologize for the inconvenience. Regarding your concern, the updates were sent by your Service Provider over the air. We will be advising you to contact T-mobile.
    Thank you for your continued interest in Samsung.

    Sincerely,

    Technical Support
    Kaye
     
  12. B2L

    B2L Android Expert
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    That's pretty stupid. Why not just contact google? They are the ones in charge of the ota on nexus phones.
     
  13. rborelli

    rborelli Well-Known Member
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    Sorry if I'm stupid but I tried looking for an address to email Google but couldn't find one. Maybe you know one i can use.

    Bob
     
  14. B2L

    B2L Android Expert
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  15. rborelli

    rborelli Well-Known Member
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    Oh, hahahaha. No worries.

    Ya, all I could find was a forum on Google about it also.

    Bob
     
  16. ironman666

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    I'm pretty sure Google stopped the 2.3.3 OTA, i've been searchin all over the internets, and almost no one have gotten the 2.3.3 update over OTA, i belive it was out in a matter of hours (might be a day or two). And then the rest who have it manually upgraded it.

    I've seen post of people getting the phone with 2.3.3 installed on purchase, but i think this is also very rare.

    What really made me belive for sure they stopped the 2.3.3 are that alot of people who had 2.3.3 (and some 2.3.2) and were complaining on some issue hardware or software and they took their phone back and gotten a new/repaired and got it back with 2.3.1 and even the 2.3.2 OTA wasnt available for them.

    So whatever bugs that are out in the OS, it seem like 2.3.1 is the stable one for Nexus S.

    I will wait and hope Google release something after Google I/O in May 10.
    Me want some delicious icecream.

    btw, im stuck with 2.3.2, no issues. Dont want manually upgrade, bcause i dont wanna loose ma colours 'n contrastz

    sources
    http://www.google.com/support/forum/p/Google Mobile/thread?tid=323127943328d771&hl=en&start=80

    http://www.google.pl/support/forum/p/Google+Mobile/thread?tid=32fe4c4e39cfd463&hl=en&start=40

    and there is alot more
     
  17. 2FR35H

    2FR35H Android Expert
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    Google is not who you call them you might as well be calling ghost busters lol you gotta call samsung to have them push it to your phone.
     
  18. 2FR35H

    2FR35H Android Expert
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    Use SupeASOP Rom its at 2.3.3 and you have the options of using the colors of 2.3.3 or the color fix to make it look beautiful unfortunately CM7 uses 2.3.3 colors.
     
  19. 2FR35H

    2FR35H Android Expert
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    Its actually Samsung unless they had talked to google and pushed the update to my device.
     
  20. 2FR35H

    2FR35H Android Expert
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    Samsung is so full of it in that e-mail because I had talked to many T-Mo CSR's and they all say they don't and when I finally got it it was pushed by samsung.
     
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