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Why do videos I take with my Note 9 jump/jerk?

Discussion in 'Android Devices' started by tdehan, Jan 1, 2020.

  1. tdehan

    tdehan Newbie
    Thread Starter

    When I am taking videos with my Note 9 the video jumps/jerks a second or 2 into the video recording. It seems to jump left and then back. Here is an example of a video I took the other day showing the behavior:

    You can see in each separate scene that the video jumps at least once a few seconds into each scene. Any help or suggestions is greatly appreciated.


  2. Best Answer:
    Post #7 by ocnbrze, Jan 1, 2020 (2 points)

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  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    have you tried to clear cache for the camera app?
    marctronixx likes this.
  4. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    You changed you easel height.
    Leave that twisty alone.
  5. marctronixx


    are you recording to SD card or internal storage? what is the resolution you are recording at?

    is the phone in a phone case or naked? what screen protector, if any, are you using?

    most important, are you using a 3rd party app to record with? and are you closing out ALL unnecessary background apps?
    what's your ram memory when you are using this to record?
    MrJavi and ocnbrze like this.
  6. tdehan

    tdehan Newbie
    Thread Starter

    How does one clear the cache for the camera app?


    Yes, the camera is set to store to the SD card.
    The recording in the example is 1080p, FHD (60 fps) 1920x1080. However, the same behavior happens at FHD 1920x1080.
    Yes, the phone is in a case. There is no screen protector.
    No, I am not using a 3rd party app to record with. I am using the Camera app that comes with the phone.
    Yes, all other apps are closed when I am recording.
  7. James L

    James L Android Expert

    Unsteady hands?
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i came across another video with similar issues:

    settings>apps>camera>clear cache
    MrJavi and Dannydet like this.
  9. marctronixx


    its better to record direct to internal memory because your card read/write speed wont be as fast as the internal storage. when i make cpu intensive recordings on smartphones, recording direct to internal memory is recommended and always has been foolproof for me.

    also, if you dont have any programs in the "recent list", there may be some that can be disabled. anything that robs cpu cycles when you're recording UHD videos should be minimized. take the extra time to force close apps and record to internal card.
    MrJavi and ocnbrze like this.
  10. tdehan

    tdehan Newbie
    Thread Starter

    The phone is on a tripod.

    The phone is on a tripod.

    Found it. There is actually one more step than what you indicate. It is:
    Clear Cache

    With that said, I have no idea what the video you included is showing me.

    Thanks, I will try that. Is there a setting where I can save video to internal memory while still saving single images to the card?
    marctronixx likes this.
  11. marctronixx


    there is no setting for this as far as i know. when recording video, it takes a few seconds to make the switch to internal storage. this is a phone FIRST and a camcorder second, so you have to jump through some little minor inconveniences to have the two inside one compact unit designed for the masses.
  12. svim

    svim Extreme Android User

    How long has this problem been occurring? If it just started recently, it could just be due to a one-off software glitch so if you haven't just restarted your Note 9 in a while try that. If the problem is still happening after a restart at least you know it's a persistent issue and just just a temporary one.

    But if it has been a long-standing issue, than while it could be due to saving to your microSD card is the cause of that odd 'stutter' but keep in mind that would be more of matter of using a more dated, slower card. SD cards come in different 'classes' so if you have a generic, bargain-priced card in a slower class that could be the source of your problem. Any brand-name card within current specs will be more than capable of handling the video read/write needs though (more a 'write' issue than a 'read' issue). Here are a couple of references that provide you with more details:
    So how old is your microSD card and is it a brand name? As long as the card is in a class faster than your 1920 x 1080 needs it shouldn't be a factor. One unfortunate thing to also keep in mind is the counterfeit market of crap cards is a big, big problem too. As far as appearance a 'fake' card may look legitimate (some even using a logo imitating an established brand) but the storage media inside consists of just junk components, so where you bought your card can be a factor too. But a simple test is to just go into the Settings menu of the camera app and set it back to using internal storage, even just temporarily, to see if that alleviates the problem. If so, and you have an older card, it might be time to get a newer, more capable card. Or try setting your resolution down a bit and see if that makes any difference.

    If clearing the camera app's cache didn't make any improvement, you might want to take the time to delve into the camera app's Settings menu. The stock Samsung camera app includes a lot of features that correspond with the camera module inside your Note (a software and hardware combination), so there might be some option on image stabilization or HDR that might be tied to that irritating little jump (i.e. with image stabilization enabled the camera app is trying to overcompensate with the existing lighting, which in this particular instance might not be necessary as you're using a tripod).
    Just speculating but I'd be leaning more towards some camera app option to disable/enable that's behind that little 'jump'.
  13. Medstar1

    Medstar1 Member

    Try changing your bit rate.

Samsung Galaxy Note 9 Forum

The Samsung Galaxy Note 9 release date was August 2018. Features and Specs include a 6.4" inch screen, 12MP camera, 6/8GB RAM, Exynos 9810 processor, and 4000mAh battery.

August 2018
Release Date

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