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General Why is my phone requiring me 2 sign in 2x at start?

Discussion in 'Android Devices' started by LakerGirl, Mar 13, 2019.

  1. LakerGirl

    LakerGirl Newbie
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    Mar 13, 2019
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    I've suddenly found that I need to enter my pattern twice on my S9+ for my phone to start.
    1. I turn the phone on, enter my pattern
    2. The phone turns black-not really a restart, then the screen appears again.
    3. I enter the same pattern and the phone is turned on.

    I've tried restarting, resetting the setting to default, etc.

    I can do a factory reset. I don't have much on the device.

    I've a creepy stalker/hacker who has infiltrated my devices. Could I be signing him into my phone in one of these logins?

    Many thanks for your consideration.

    Lakergirl
     

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  2. Unforgiven

    Unforgiven Are you me?
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    Jun 23, 2010
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    I don't think so, let's troubleshoot first. :)

    We'll save that for a last resort.

    Does this happen when you turn the screen on? Or when you turn the phone on from being completely powered off?
     

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