Discussion in 'Android Help' started by Wilma hale, Jun 11, 2016.
I need help with this can't get it to connect to email
Please give us more details. Which email service do you use? What phone model do you own and are you using the default email app that comes with it or a third-party email app you've installed?
If you've been able to connect to your email in the past, you might want to verify you have an active data connection and that there are no problems on the server side. Sometimes there are temporary outages.
Settings >storage>cached data>clear cached data.
Settings>storage>apps> google play store>clear data>uninstall updates and
Settings>storage>apps>google services framework>clear data.
Go to settings>scroll down to accounts>
Google, tap here and tap on account
name>menu>tap here and remove account.
Return settings>scroll down to accounts
tap on this>add account>google,sign in with the
existing email ID and password.
Reboot device/restart device.